Create a group for all location managers in Care Team Operations for Healthcare IT
task brazil Updated Sep 10, 2026 1 min read cto-it-create-manager-group.md
Create a group for location managers with the sn_customerservice.svc_location_manager assigned so that users added to this group will inherit the collection of roles for Care Team Operations for Healthcare IT.
Before you begin
Role required: admin
Procedure
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Navigate to All > User Administration > Groups.
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Select New.
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In the name field, enter a name for your team member group.
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Fill in the other fields as needed.
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Navigate to the roles related list.
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Click Edit.
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Add the the sn_customerservice.svc_location_manager and sn_cto_hcit.loc_support_agent roles into the Roles List.
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Click Save.
Result
A user group has been created for your location managers.
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--- title: Create a group for all location managers in Care Team Operations for Healthcare IT description: Create a group for location managers with the sn\_customerservice.svc\_location\_manager assigned so that users added to this group will inherit the collection of roles for Care Team Operations for Healthcare IT. locale: en-US canonical_url: https://www.servicenow.com/docs/r/healthcare-life-sciences/cto-it-create-manager-group.html release: brazil topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Configure, Care Team Operations for Healthcare IT, Healthcare Operations, Healthcare and Life Sciences] --- # Create a group for all location managers in Care Team Operations for Healthcare IT Create a group for location managers with the sn\_customerservice.svc\_location\_manager assigned so that users added to this group will inherit the collection of roles for Care Team Operations for Healthcare IT. ## Before you begin Role required: admin ## Procedure 1. Navigate to **All** > **User Administration** > **Groups**. 2. Select **New**. 3. In the name field, enter a name for your team member group. 4. Fill in the other fields as needed. 5. Navigate to the roles related list. 6. Click **Edit**. 7. Add the the sn\_customerservice.svc\_location\_manager and sn\_cto\_hcit.loc\_support\_agent roles into the Roles List. 8. Click **Save**. ## Result A user group has been created for your location managers.
| title | Create a group for all location managers in Care Team Operations for Healthcare IT |
| description | Create a group for location managers with the sn\_customerservice.svc\_location\_manager assigned so that users added to this group will inherit the collection of roles for Care Team Operations for Healthcare IT. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/healthcare-life-sciences/cto-it-create-manager-group.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | ConfigureCare Team Operations for Healthcare ITHealthcare OperationsHealthcare and Life Sciences |