Input Care team case details into the Care team activities playbook

task brazil Updated Sep 10, 2026 1 min read ctwm-cta-care-team-case.md
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Complete the Care team case playbook stage in the Care team activities playbook.

Before you begin

Role required: sn_cto.loc_support_agent and sn_hco_orc.plan_author

Procedure

  1. In the Care team activities playbook, navigate to the Care team case stage.

  2. Provide a Short description.

  3. Set the Priority.

  4. Enter a detailed description.

  5. Select Save & continue.

What to do next

Input Care team task details into the Care team activities playbook

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