Add a team member using the Care Team Portal

task brazil Updated Sep 10, 2026 1 min read hcls-add-member-portal.md
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Add a member to your team using the Care Team Portal.

Before you begin

Role required: sn_hco.care_team_member or sn_hco.care_team_manager

Procedure

  1. In the Care Team Portal, navigate to My teams > Add a member.

  2. Select the team to which you want to add a member.

  3. Fill in the following fields.

Field

Description

Name

Name of the member being added to the healthcare organization.

Title

The members title or job role.

Mobile Phone

The member's mobile phone number.

Email

The member's email address.

Business Phone

The business phone number.

Responsibility

The responsibility associated with this member.There are two options: - Team member - Can raise cases.

  • Team manager - Can raise cases and add or remove members within organizations.
4. Select **Submit**.
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