Add a team member using the Care Team Portal
task brazil Updated Sep 10, 2026 1 min read hcls-add-member-portal.md
Add a member to your team using the Care Team Portal.
Before you begin
Role required: sn_hco.care_team_member or sn_hco.care_team_manager
Procedure
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In the Care Team Portal, navigate to My teams > Add a member.
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Select the team to which you want to add a member.
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Fill in the following fields.
|
Field |
Description |
|---|---|
|
Name |
Name of the member being added to the healthcare organization. |
|
Title |
The members title or job role. |
|
Mobile Phone |
The member's mobile phone number. |
|
|
The member's email address. |
|
Business Phone |
The business phone number. |
|
Responsibility |
The responsibility associated with this member.There are two options: - Team member - Can raise cases.
|
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--- title: Add a team member using the Care Team Portal description: Add a member to your team using the Care Team Portal. locale: en-US canonical_url: https://www.servicenow.com/docs/r/healthcare-life-sciences/hcls-add-member-portal.html release: brazil topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Manage your teams, Navigate, Care Team Portal, Healthcare Operations, Healthcare and Life Sciences] --- # Add a team member using the Care Team Portal Add a member to your team using the Care Team Portal. ## Before you begin Role required: sn\_hco.care\_team\_member or sn\_hco.care\_team\_manager ## Procedure 1. In the Care Team Portal, navigate to **My teams** > **Add a member**. 2. Select the team to which you want to add a member. 3. Fill in the following fields. <table id="table_ssc_2cs_4dc"><thead><tr><th> Field </th><th> Description </th></tr></thead><tbody><tr><td> Name </td><td> Name of the member being added to the healthcare organization. </td></tr><tr><td> Title </td><td> The members title or job role. </td></tr><tr><td> Mobile Phone </td><td> The member's mobile phone number. </td></tr><tr><td> Email </td><td> The member's email address. </td></tr><tr><td> Business Phone </td><td> The business phone number. </td></tr><tr><td> Responsibility </td><td> The responsibility associated with this member.There are two options: - Team member - Can raise cases. - Team manager - Can raise cases and add or remove members within organizations. </td></tr></tbody> </table>4. Select **Submit**.
| title | Add a team member using the Care Team Portal |
| description | Add a member to your team using the Care Team Portal. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/healthcare-life-sciences/hcls-add-member-portal.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Manage your teamsNavigateCare Team PortalHealthcare OperationsHealthcare and Life Sciences |