Enable Multi-Provider SSO for your ServiceNow instance

task brazil Updated Sep 10, 2026 1 min read hcls-cto-enabling-oidc.md
Raw file servicenow.com

Ensure that Multiple Provider SSO is enabled and configured correctly for Care Team Portal to authenticate with Epic Hyperspace via Hyperdrive.

Before you begin

Role required: admin

About this task

Note: The steps that follow assume that you have Multiple Provider SSO installed on your ServiceNow instance.

Procedure

  1. Set your scope to Global.

  2. Navigate to Multi SSO > Properties and fill in the fields as follows.

    • Set Enable multiple provider SSO to true.
    • Set Enable debug logging for the multiple provider SSO integration to true.
  3. Select Save.

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