Link your ServiceNow instance with your Redox account

task brazil Updated Sep 10, 2026 1 min read hcls-redox-oauth.md

Create an OAuth application endpoint for the external Redox healthcare system to access your ServiceNow instance.

Before you begin

Important:

Starting with the Yokohama release, Redox Inbound Integration is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported.

For details, see the Deprecation Process [KB0867184] article in the Now Support knowledge base.

Ensure that the application scope is set to Redox Inbound Integration by using the application picker. For more information, see Application picker.

Role required: sn_hcls.admin or admin

Procedure

Navigate to All > System OAuth > Application Registry.
In the Application Registries list, click New.
On the OAuth application page, select Create an OAuth API endpoint for external clients.
On the Application Registries form, fill in the Redox healthcare system details including the name, client ID, accessible from, client secret, accessible from, refresh token lifespan, and access token lifespan.

Note: You can ignore the Redirect URL and Logo URL fields, which are not used for this configuration.

For more information, see Create an endpoint for clients to access the instance.
Click Submit.

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---
title: Link your ServiceNow instance with your Redox account
description: Create an OAuth application endpoint for the external Redox healthcare system to access your ServiceNow instance.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/healthcare-life-sciences/hcls-redox-oauth.html
release: brazil
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure, Redox Inbound Integration, Healthcare and Life Sciences Service Management, Healthcare and Life Sciences]
---

# Link your ServiceNow instance with your Redox account

Create an OAuth application endpoint for the external Redox healthcare system to access your ServiceNow instance.

## Before you begin

**Important:**

Starting with the Yokohama release, Redox Inbound Integration is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported.

For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support knowledge base.

Ensure that the application scope is set to Redox Inbound Integration by using the application picker. For more information, see [Application picker](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/application-development/c_ApplicationPicker.md).

Role required: sn\_hcls.admin or admin

## Procedure

1. Navigate to **All** &gt; **System OAuth** &gt; **Application Registry**.

2. In the Application Registries list, click **New**.

3. On the OAuth application page, select **Create an OAuth API endpoint for external clients**.

4. On the Application Registries form, fill in the Redox healthcare system details including the name, client ID, accessible from, client secret, accessible from, refresh token lifespan, and access token lifespan.

**Note:** You can ignore the **Redirect URL** and **Logo URL** fields, which are not used for this configuration.

For more information, see [Create an endpoint for clients to access the instance](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-security/t_CreateEndpointforExternalClients.md).

5. Click **Submit**.