Configure patient information in Healthcare workspace
concept brazil Updated Sep 10, 2026 1 min read hcls-config-patient-info.md
You can configure the Patient information related list in Healthcare workspace used by healthcare agents.
Healthcare workspace used by healthcare agents is a CRM Workspace. As a user with the admin role, you can configure the Patient information related list by using UI Builder. For more information, see Explore CSM Configurable Workspace.
By default, patient information is displayed on interactions associated with patients. You can configure the CRM Workspace to display patient information for a healthcare case. Also, you can configure the Patient information related list for a specific healthcare case and user role. For more information, see Display patient information on a healthcare case type in Healthcare workspace.
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--- title: Configure patient information in Healthcare workspace description: You can configure the Patient information related list in Healthcare workspace used by healthcare agents. locale: en-US canonical_url: https://www.servicenow.com/docs/r/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-config-patient-info.html release: brazil product: Healthcare and Life Sciences Service Management Core classification: healthcare-and-life-sciences-service-management-core topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Set up your Healthcare Workspace, Healthcare and Life Sciences Service Management Core, Healthcare and Life Sciences Service Management, Healthcare and Life Sciences] --- # Configure patient information in Healthcare workspace You can configure the Patient information related list in Healthcare workspace used by healthcare agents. Healthcare workspace used by healthcare agents is a CRM Workspace. As a user with the admin role, you can configure the Patient information related list by using UI Builder. For more information, see [Explore CSM Configurable Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/customer-service-management/exploring-configurable-workspace.md). By default, patient information is displayed on interactions associated with patients. You can configure the CRM Workspace to display patient information for a healthcare case. Also, you can configure the Patient information related list for a specific healthcare case and user role. For more information, see [Display patient information on a healthcare case type in Healthcare workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-enable-viewing-patient-info.md).
| title | Configure patient information in Healthcare workspace |
| description | You can configure the Patient information related list in Healthcare workspace used by healthcare agents. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-config-patient-info.html |
| release | brazil |
| product | Healthcare and Life Sciences Service Management Core |
| classification | healthcare-and-life-sciences-service-management-core |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Set up your Healthcare WorkspaceHealthcare and Life Sciences Service Management CoreHealthcare and Life Sciences Service ManagementHealthcare and Life Sciences |