Policy table
The Policy [sn_hcls_policy] table stores the details of a policy shared with patients in the Healthcare and Life Sciences applications.
Key features
- Includes the consent number and date, patient name, policy type, status, and whether the consent was signed by a household member.
- Refers to the Document Template [sn_doc_template] table.
Role required to configure the table: sn_hcls.admin.
For more information, see Healthcare and Life Sciences data model.
|
Field |
Data type |
Description |
|---|---|---|
|
Active |
True/False |
Option to indicate that the policy is in use. |
|
Document template |
Reference |
Document template to generate standard letters or documents associated with the policy. This field is used only when the Policy type field is set to Document template. Note: You can associate only one active policy with a document template. For more information, see Configure document templates for Healthcare and Life Sciences Service Management Core. |
|
External policy link |
URL |
External reference to the policy included in a consent scope. |
|
Number |
String |
Alpha-numeric profile identifier of the policy. The value is auto-generated and is incremented every time you add a new policy to your ServiceNow instance. The initial value for the Number field is POL00001000. Note: To customize the number, define the auto-numbering format for the Policy [sn_hcls_policy] table. For more information, see Add auto-numbering records in a table. |
|
Policy category |
Choice list |
Category of a policy. The following categories are available by default:
For more information about the available categories, see consent category value set defined in the FHIR specifications. |
|
Policy name |
String |
Name to identify the policy. |
|
Policy type |
String |
Type of the policy. A policy is one of the following types:
With the Document template policy type, a to-do item is created for the patient to sign the consent form. |
|
Scope |
Choice list |
Type of consent included in the policy. The following scope types are available by default:
For more information about the available scopes, see consent scope value set defined in the FHIR specifications. |
|
Validity duration (in days) |
String |
Number of days the policy is valid for after a patient signs the policy. |
--- title: Policy table description: The Policy \[sn\_hcls\_policy\] table stores the details of a policy shared with patients in the Healthcare and Life Sciences applications. locale: en-US canonical_url: https://www.servicenow.com/docs/r/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-policy.html release: brazil product: Healthcare and Life Sciences Service Management Core classification: healthcare-and-life-sciences-service-management-core topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 2 breadcrumb: [Data model tables, Reference, Healthcare and Life Sciences Service Management Core, Healthcare and Life Sciences Service Management, Healthcare and Life Sciences] --- # Policy table The Policy \[sn\_hcls\_policy\] table stores the details of a policy shared with patients in the Healthcare and Life Sciences applications. ## Key features - Includes the consent number and date, patient name, policy type, status, and whether the consent was signed by a household member. - Refers to the Document Template \[sn\_doc\_template\] table. Role required to configure the table: sn\_hcls.admin. For more information, see [Healthcare and Life Sciences data model](). <table id="table_rdz_dhp_xrb"><thead><tr><th> Field </th><th> Data type </th><th> Description </th></tr></thead><tbody><tr><td> Active </td><td> True/False </td><td> Option to indicate that the policy is in use. </td></tr><tr><td> Document template </td><td> Reference </td><td id="hcls-policy-doc-template"> Document template to generate standard letters or documents associated with the policy. This field is used only when the [Policy type](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown) field is set to **Document template**. **Note:** You can associate only one active policy with a document template. For more information, see [Configure document templates for Healthcare and Life Sciences Service Management Core](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-config-doc-templates.md). </td></tr><tr><td> External policy link </td><td> URL </td><td id="hcls-policy-external"> External reference to the policy included in a consent scope. </td></tr><tr><td> Number </td><td> String </td><td id="hcls-policy-number"> Alpha-numeric profile identifier of the policy. The value is auto-generated and is incremented every time you add a new policy to your ServiceNow instance. The initial value for the **Number** field is POL00001000. **Note:** To customize the number, define the auto-numbering format for the Policy \[sn\_hcls\_policy\] table. For more information, see [Add auto-numbering records in a table](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-administration/t_AutoNumberingRecordsInATable.md). </td></tr><tr><td> Policy category </td><td> Choice list </td><td id="hcls-policy-category"> Category of a policy. The following categories are available by default: - Registration - Advance care directive - Do not resuscitate - Emergency only - Health care directive - Notice of privacy practices - Information disclosure - Patient consent - Privacy policy acknowledgment document - Privacy policy organization document For more information about the available categories, see [consent category value set](https://www.hl7.org/fhir/valueset-consent-category.html) defined in the FHIR specifications. </td></tr><tr><td> Policy name </td><td> String </td><td id="hcls-policy-name"> Name to identify the policy. </td></tr><tr><td> Policy type </td><td> String </td><td id="hcls-policy-type"> Type of the policy. A policy is one of the following types: - **Standard**: A policy that doesn't require a consent form to be signed by a patient. - **Document template**: A policy that requires a consent form to be signed by a patient. With the Document template policy type, a to-do item is created for the patient to sign the consent form. </td></tr><tr><td> Scope </td><td> Choice list </td><td id="hcls-policy-scope"> Type of consent included in the policy. The following scope types are available by default: - Advance care directive - Research - Privacy consent - Treatment For more information about the available scopes, see [consent scope value set](https://www.hl7.org/fhir/valueset-consent-scope.html) defined in the FHIR specifications. </td></tr><tr><td> Validity duration \(in days\) </td><td> String </td><td id="hcls-policy-validity"> Number of days the policy is valid for after a patient signs the policy. </td></tr></tbody> </table>
| title | Policy table |
| description | The Policy \[sn\_hcls\_policy\] table stores the details of a policy shared with patients in the Healthcare and Life Sciences applications. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-policy.html |
| release | brazil |
| product | Healthcare and Life Sciences Service Management Core |
| classification | healthcare-and-life-sciences-service-management-core |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 2 |
| breadcrumb | Data model tablesReferenceHealthcare and Life Sciences Service Management CoreHealthcare and Life Sciences Service ManagementHealthcare and Life Sciences |