Configure the abstract case type for Healthcare Operations Core case types
task brazil Updated Sep 10, 2026 1 min read configure-abstract-case-type-hco.md
Extend the Healthcare Operations case [sn_hco_case] to create custom case types for use with Healthcare Operations Core and related plugins by creating a child table from the Healthcare Operations Core case type.
Before you begin
Role required: admin
Procedure
-
Navigate to All > System Definition > Tables.
-
Select New.
[Omitted image "abstract-case-hco.png"] Alt text: Healthcare operations case in search menu.
-
Set Extends table to Healthcare Operations Case [sn_hco_case].
-
Fill in the other fields as needed.
For information on these fields, see Create a table in the ServiceNow platform documentation.
-
Click Submit.
**Note:**To add a field to the extended child tables, refer to the Add and customize a field in a table in the ServiceNow platform documentation.
42 lines · 1.9 KB
---
title: Configure the abstract case type for Healthcare Operations Core case types
description: Extend the Healthcare Operations case \[sn\_hco\_case\] to create custom case types for use with Healthcare Operations Core and related plugins by creating a child table from the Healthcare Operations Core case type.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/healthcare-life-sciences/healthcare-operations-core/configure-abstract-case-type-hco.html
release: brazil
product: Healthcare Operations Core
classification: healthcare-operations-core
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure, Healthcare Operations Core, Healthcare Operations, Healthcare and Life Sciences]
---
# Configure the abstract case type for Healthcare Operations Core case types
Extend the Healthcare Operations case \[sn\_hco\_case\] to create custom case types for use with Healthcare Operations Core and related plugins by creating a child table from the Healthcare Operations Core case type.
## Before you begin
Role required: admin
## Procedure
1. Navigate to **All** > **System Definition** > **Tables**.
2. Select **New**.
\[Omitted image "abstract-case-hco.png"\] Alt text: Healthcare operations case in search menu.
3. Set **Extends table** to Healthcare Operations Case \[sn\_hco\_case\].
4. Fill in the other fields as needed.
For information on these fields, see [Create a table](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-administration/t_CreateATable.md) in the ServiceNow platform documentation.
5. Click **Submit**.
**Note:**To add a field to the extended child tables, refer to the [Add and customize a field in a table](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-administration/t_CreatingNewFields.md) in the ServiceNow platform documentation.
| title | Configure the abstract case type for Healthcare Operations Core case types |
| description | Extend the Healthcare Operations case \[sn\_hco\_case\] to create custom case types for use with Healthcare Operations Core and related plugins by creating a child table from the Healthcare Operations Core case type. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/healthcare-life-sciences/healthcare-operations-core/configure-abstract-case-type-hco.html |
| release | brazil |
| product | Healthcare Operations Core |
| classification | healthcare-operations-core |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | ConfigureHealthcare Operations CoreHealthcare OperationsHealthcare and Life Sciences |