Create a healthcare location
Create healthcare locations to designate the locations in which your care teams operate.
Before you begin
Role required: admin
About this task
Healthcare locations are the physical or virtual places where care and operational work occur—campuses, buildings, wings, units, rooms, and other serviceable spaces. .
The Healthcare Location [sn_hcls_location] table stores details of the location associated with your healthcare organization.
For more information, see Setting up healthcare locations and healthcare organizations and Healthcare location table.
Procedure
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Navigate to All > HCLS Service Management > Organization data > Healthcare location.
-
Select New.
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Fill in the following fields.
|
Field |
Description |
|---|---|
|
Name |
Name to identify the healthcare location. |
|
Physical type |
Physical form of the location. The following types are available by default:
For more information about the available physical types, see location types defined in the FHIR specifications. |
|
Parent location |
The parent location of this healthcare location. Set your parent location to create a hierarchy of locations in which the current healthcare location is nested under that parent location. For more information, see Example - Organizing your healthcare locations. |
|
Location |
Physical location of this healthcare location. Entry selected here populates address fields. Value here references the Common Location [cmn_location] table. |
|
Latitude |
Latitude of the absolute geographic location. |
|
Longitude |
Longitude of the absolute geographic location. |
|
Altitude |
Altitude of the absolute geographic location. |
|
Status |
Option to indicate whether the healthcare location is in use. The following statuses are available by default:
For more information about the available statuses, see location statuses defined in the FHIR specifications. |
|
Street |
Mailing street address of the physical location. |
|
City |
City in which the physical location is located. |
|
State/Province |
State or province in which the physical location is located. |
|
Zip / Postal Code |
ZIP or postal code for the physical location. |
|
Phone |
Phone number of the physical location. |
|
Identifier |
Unique identifier associated with this location. |
|
Description |
A description of this healthcare location. |
--- title: Create a healthcare location description: Create healthcare locations to designate the locations in which your care teams operate. locale: en-US canonical_url: https://www.servicenow.com/docs/r/healthcare-life-sciences/healthcare-operations-core/hcls-sm-configure-healthcare-location.html release: brazil product: Healthcare Operations Core classification: healthcare-operations-core topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Organizations and locations overview, Configure, Healthcare Operations Core, Healthcare Operations, Healthcare and Life Sciences] --- # Create a healthcare location Create healthcare locations to designate the locations in which your care teams operate. ## Before you begin Role required: admin ## About this task Healthcare locations are the physical or virtual places where care and operational work occur—campuses, buildings, wings, units, rooms, and other serviceable spaces. . The Healthcare Location \[sn\_hcls\_location\] table stores details of the location associated with your healthcare organization. For more information, see [Setting up healthcare locations and healthcare organizations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/healthcare-life-sciences/healthcare-operations-core/understanding-healthcare-locations-and-healthcare-organizations.md) and [Healthcare location table](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-healthcare-location-table.md). ## Procedure 1. Navigate to **All** > **HCLS Service Management** > **Organization data** > **Healthcare location**. 2. Select **New**. 3. Fill in the following fields. <table id="table_isz_btj_vcc"><thead><tr><th> Field </th><th> Description </th></tr></thead><tbody><tr><td> Name </td><td> Name to identify the healthcare location. </td></tr><tr><td> Physical type </td><td> Physical form of the location. The following types are available by default: - Area - Bed - Building - Cabinet - Corridor - Jurisdiction - Level - Room - Road - Site - Vehicle - Wing - Ward For more information about the available physical types, see [location types](http://hl7.org/fhir/STU3/valueset-location-physical-type.html) defined in the FHIR specifications. </td></tr><tr><td> Parent location </td><td> The parent location of this healthcare location. Set your parent location to create a hierarchy of locations in which the current healthcare location is nested under that parent location. For more information, see Example - Organizing your healthcare locations. </td></tr><tr><td> Location </td><td> Physical location of this healthcare location. Entry selected here populates address fields. Value here references the Common Location \[cmn\_location\] table. </td></tr><tr><td> Latitude </td><td> Latitude of the absolute geographic location. </td></tr><tr><td> Longitude </td><td> Longitude of the absolute geographic location. </td></tr><tr><td> Altitude </td><td> Altitude of the absolute geographic location. </td></tr><tr><td> Status </td><td> Option to indicate whether the healthcare location is in use. The following statuses are available by default: - Active - Inactive - Suspended For more information about the available statuses, see [location statuses](https://www.hl7.org/fhir/http:/hl7.org/fhir/STU3/valueset-location-status.html) defined in the FHIR specifications. </td></tr><tr><td> Street </td><td> Mailing street address of the physical location. </td></tr><tr><td> City </td><td> City in which the physical location is located. </td></tr><tr><td> State/Province </td><td> State or province in which the physical location is located. </td></tr><tr><td> Zip / Postal Code </td><td> ZIP or postal code for the physical location. </td></tr><tr><td> Phone </td><td> Phone number of the physical location. </td></tr><tr><td> Identifier </td><td> Unique identifier associated with this location. </td></tr><tr><td> Description </td><td> A description of this healthcare location. </td></tr></tbody> </table>4. Select **Submit**.
| title | Create a healthcare location |
| description | Create healthcare locations to designate the locations in which your care teams operate. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/healthcare-life-sciences/healthcare-operations-core/hcls-sm-configure-healthcare-location.html |
| release | brazil |
| product | Healthcare Operations Core |
| classification | healthcare-operations-core |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Organizations and locations overviewConfigureHealthcare Operations CoreHealthcare OperationsHealthcare and Life Sciences |