Healthcare Operations

---
title: Healthcare Operations
description: Streamline and optimize your care team operational tasks with the ServiceNow Healthcare Operations applications.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/healthcare-life-sciences/healthcare-operations-overview.html
release: brazil
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Healthcare and Life Sciences]
---

# Healthcare Operations

Streamline and optimize your care team operational tasks with the ServiceNow® Healthcare Operations applications.

Healthcare Operations includes the following applications:

-   **[Healthcare Operations Core](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/healthcare-life-sciences/healthcare-operations-core/hcls-cto-app.md)**

    Provides the foundation to enable hospitals to streamline and automate their operations.

-   **[Care Team Operations for Healthcare IT](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/healthcare-life-sciences/hcls-cto-it-app.md)**

    Contains the case types to report and fulfill healthcare IT issues.

-   **[Care Team Operations for Biomed](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/healthcare-life-sciences/care-team-operations-for-biomed.md)**

    Contains the case types to report and fulfill biomed issues.

-   **[Care Team Operations for Environmental Services](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/healthcare-life-sciences/cto-evs-landing.md)**

    Contains the case types to report and fulfill environmental services issues.

-   **[Care Team Operations for Facilities](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/healthcare-life-sciences/cto-facilities-landing.md)**

    Contains the case types to report and fulfill facilities issues.


Care team members can create cases for any of these applications conversationally, by chat or by phone, with ServiceNow Otto. See [AI in Care Team Operations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/healthcare-life-sciences/healthcare-operations-core/hco-otto-landing.md).