Configure when to send the procedure consent form to a patient
Configure the Pre-Visit Management application to when to send the procedure consent document for review and signature to a patient before the procedure appointment date.
Before you begin
Important:
Starting with the Yokohama release, Pre-Visit Management is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported.
For details, see the Deprecation Process [KB0867184] article in the Now Support knowledge base.
Set the application scope to Pre-Visit Management using the application picker. For more information, see Application picker.
Role required: sn_previsit.admin or admin
About this task
By default, the Send procedure consent schedule scheduled job is configured to automatically send the procedure consent document to a patient. The lead time when to send the document is set in the sn_previsit.procedure_consent_lead_time property. You can configure this property to specify when to send the procedure consent document to a patient.
Procedure
-
Enter
sys_properties.listin the navigation filter, and then open the sn_previsit.procedure_consent_lead_time property. -
In the Value field, enter a numeric value that indicates the number of days before the procedure appointment date when the procedure consent form is sent to the patient for review or signature.
-
Click Update.
Related topics
--- title: Configure when to send the procedure consent form to a patient description: Configure the Pre-Visit Management application to when to send the procedure consent document for review and signature to a patient before the procedure appointment date. locale: en-US canonical_url: https://www.servicenow.com/docs/r/healthcare-life-sciences/pre-visit-config-proc-consent-time.html release: brazil topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Configure, Pre-Visit Management, Healthcare and Life Sciences Service Management, Healthcare and Life Sciences] --- # Configure when to send the procedure consent form to a patient Configure the Pre-Visit Management application to when to send the procedure consent document for review and signature to a patient before the procedure appointment date. ## Before you begin **Important:** Starting with the Yokohama release, Pre-Visit Management is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support knowledge base. Set the application scope to Pre-Visit Management using the application picker. For more information, see [Application picker](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/application-development/c_ApplicationPicker.md). Role required: sn\_previsit.admin or admin ## About this task By default, the **Send procedure consent schedule** scheduled job is configured to automatically send the procedure consent document to a patient. The lead time when to send the document is set in the **sn\_previsit.procedure\_consent\_lead\_time** property. You can configure this property to specify when to send the procedure consent document to a patient. ## Procedure 1. Enter `sys_properties.list` in the navigation filter, and then open the **sn\_previsit.procedure\_consent\_lead\_time** property. 2. In the **Value** field, enter a numeric value that indicates the number of days before the procedure appointment date when the procedure consent form is sent to the patient for review or signature. 3. Click **Update**. **Related topics** [Pre-Visit Management properties](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/healthcare-life-sciences/pre-visit-properties.md)
| title | Configure when to send the procedure consent form to a patient |
| description | Configure the Pre-Visit Management application to when to send the procedure consent document for review and signature to a patient before the procedure appointment date. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/healthcare-life-sciences/pre-visit-config-proc-consent-time.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | ConfigurePre-Visit ManagementHealthcare and Life Sciences Service ManagementHealthcare and Life Sciences |