Determine who can work on the appointment booking task for a procedure
Add users who can work on the appointment booking task for a procedure to the Procedure scheduler assignment group.
Important:
Starting with the Yokohama release, Pre-Visit Management is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported.
For details, see the Deprecation Process [KB0867184] article in the Now Support knowledge base.
Before you begin
Role required: user_admin or admin
Procedure
-
Navigate to All > User Administration > Groups.
-
In the Name column of the Groups list, search for
Procedure scheduler. -
Click Procedure scheduler from the Name column.
-
In the Group Members related list, click Edit.
-
On the Edit Members form, move the users who would schedule a procedure from the available users in the Collection column to the Group Members List column.
-
Click Save.
--- title: Determine who can work on the appointment booking task for a procedure description: Add users who can work on the appointment booking task for a procedure to the Procedure scheduler assignment group. locale: en-US canonical_url: https://www.servicenow.com/docs/r/healthcare-life-sciences/pre-visit-proc-scheduler-grp.html release: brazil topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Configure, Pre-Visit Management, Healthcare and Life Sciences Service Management, Healthcare and Life Sciences] --- # Determine who can work on the appointment booking task for a procedure Add users who can work on the appointment booking task for a procedure to the Procedure scheduler assignment group. **Important:** Starting with the Yokohama release, Pre-Visit Management is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support knowledge base. ## Before you begin Role required: user\_admin or admin ## Procedure 1. Navigate to **All** > **User Administration** > **Groups**. 2. In the **Name** column of the Groups list, search for `Procedure scheduler`. 3. Click **Procedure scheduler** from the **Name** column. 4. In the Group Members related list, click **Edit**. 5. On the Edit Members form, move the users who would schedule a procedure from the available users in the **Collection** column to the **Group Members List** column. 6. Click **Save**.
| title | Determine who can work on the appointment booking task for a procedure |
| description | Add users who can work on the appointment booking task for a procedure to the Procedure scheduler assignment group. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/healthcare-life-sciences/pre-visit-proc-scheduler-grp.html |
| release | brazil |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | ConfigurePre-Visit ManagementHealthcare and Life Sciences Service ManagementHealthcare and Life Sciences |