Reschedule existing appointments

task brazil Updated Sep 10, 2026 1 min read reschedule-existing-appointment.md

Raw file servicenow.com

Reschedule existing appointments and choose the preferred method, date, time slot, or vaccination center.

Before you begin

Role required: sn_vaccine_sm.clinician

Procedure

Navigate to All > Vaccine Administration Management > Agent > Search Assist.
Select Appointment.
Search for the vaccination appointments using the appointment code or contact, and click Search.

You can find the vaccination records under Vaccination Tasks.
Select the user record that you want to reschedule, and click Reschedule Appointment.
In the Reschedule Appointment pop-up window, select a vaccination center, date, and appointment time slot, and click Submit.

The Reschedule Appointment pop-up window displays the confirmation of the scheduled appointment.

What to do next

As a user with the sn_vaccine_sm.clinician role, you can also perform the following actions on behalf of the users.

Delete
Update
Mark as complete
Mark as no-show

Parent Topic:Manage user appointments as a clinician or a vaccine agent

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---
title: Reschedule existing appointments
description: Reschedule existing appointments and choose the preferred method, date, time slot, or vaccination center.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/healthcare-life-sciences/vaccine-administration-management/reschedule-existing-appointment.html
release: brazil
product: Vaccine Administration Management
classification: vaccine-administration-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Manage user appointments as a clinician or a vaccine agent, Use Vaccine Administration Management, Vaccine Administration Management, Healthcare and Life Sciences Service Management, Healthcare and Life Sciences]
---

# Reschedule existing appointments

Reschedule existing appointments and choose the preferred method, date, time slot, or vaccination center.

## Before you begin

Role required: sn\_vaccine\_sm.clinician

## Procedure

1. Navigate to **All** &gt; **Vaccine Administration Management** &gt; **Agent** &gt; **Search Assist**.

2. Select **Appointment**.

3. Search for the vaccination appointments using the appointment code or contact, and click **Search**.

You can find the vaccination records under Vaccination Tasks.

4. Select the user record that you want to reschedule, and click **Reschedule Appointment**.

5. In the Reschedule Appointment pop-up window, select a vaccination center, date, and appointment time slot, and click **Submit**.

The Reschedule Appointment pop-up window displays the confirmation of the scheduled appointment.

## What to do next

As a user with the sn\_vaccine\_sm.clinician role, you can also perform the following actions on behalf of the users.

- **Delete**
- **Update**
- **Mark as complete**
- **Mark as no-show**

**Parent Topic:**[Manage user appointments as a clinician or a vaccine agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/healthcare-life-sciences/vaccine-administration-management/user-appt-mngt-clinicans-agents.md)