Using Vaccine Administration Management

Learn how users, clinicians, and provider admins use Vaccine Administration Management.

Use the Patient Portal to register for a vaccination program
Use Clinician Portal to find and manage vaccination appointments for users
Vaccine Administration Management dashboard
Manage user appointments as a clinician or a vaccine agent
Use the Patient Portal to register for a vaccination program
As a user with the sn_vaccine_sm.user role, you can register for a vaccination program, provide your personal information, schedule and manage your vaccination appointments, provide health updates, and more, all from within a single, self-service portal.
Use Clinician Portal to find and manage vaccination appointments for users
As a user with the sn_vaccine_sm.clinician role, you can find vaccination appointments for users, view all of their upcoming appointments for a particular location, view, and work on a vaccination record, mark an appointment as a no-show, cancel an appointment, and more, all from within a single portal.
Vaccine Administration Management dashboard
Use the Vaccine Administration Management dashboard to view vaccine appointments by day, week, and month. You can view scheduled, completed, and no-show appointments, as well as filter appointments by the vaccine center, date, method, and clinician.
Manage user appointments as a clinician or a vaccine agent
Manage user appointments as a clinician or as a vaccine agent for creating consumer users, booking vaccination appointments, and choosing a desired slot. To manage user appointments better, some additional configurations are performed for the vaccine agent.

Parent Topic:Vaccine Administration Management

title	Using Vaccine Administration Management
description	Learn how users, clinicians, and provider admins use Vaccine Administration Management.
locale	en-US
canonical_url	https://www.servicenow.com/docs/r/healthcare-life-sciences/vaccine-administration-management/using-vaccine-administration-management.html
release	brazil
product	Vaccine Administration Management
classification	vaccine-administration-management
topic_type	concept
last_updated	2026-09-10
reading_time_minutes	2
breadcrumb	Vaccine Administration ManagementHealthcare and Life Sciences Service ManagementHealthcare and Life Sciences