Jumpstart Your Migration of Platform Analytics

---
title: Jumpstart Your Migration of Platform Analytics
description: Demonstration of how to successfully prepare and migrate your Platform Analytics content.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/impact/accelerator-and-initiative-list/jumpstart-migration-platform-analytics1.html
release: brazil
product: Accelerator and Initiative List
classification: accelerator-and-initiative-list
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 2
keywords: [Platform Analytics, Migration, Performance Analytics, Migration Center, Next Experience, Dashboards, HealthScan]
breadcrumb: [Technical Accelerators, Accelerator catalog, Accelerators and Initiatives, Using Impact, Impact]
---

# Jumpstart Your Migration of Platform Analytics

Demonstration of how to successfully prepare and migrate your Platform Analytics content.

## Accelerator Overview

**Jumpstart Your Migration of Platform Analytics** provides Impact customers with an overview of the changes customers must make to migrate their Platform Analytics content. We take a copy of the customer's instance and walk through the migration process, highlighting common issues, typical customer questions, and recommended next steps. We also provide advice and direction on how to prepare themselves for the change.

**Important:** The selected instance must have Next Experience activated.

## Package Availability

**Note:** This Accelerator is available for Impact Guided, Guided+ \(SV or PG\), Advanced, and Total packages.

## Prerequisites

-   Customer is using Performance Analytics dashboards \(not Core UI\)
-   Customer is subscribed to Platform Analytics
-   Completion of Jumpstart Your Platform Analytics is recommended

## What You Get

-   **Session Preparation**

    The Technical Accelerator Consultant:

    -   Provisions a temporary instance
    -   Reviews the customer's Platform Analytics implementation and migration readiness
    -   Runs Platform Analytics HealthScan \(if applicable\)
-   **Customer Coaching Session \#1 \(up to 90 minutes\)**
    -   Overview of readiness activities \(organization and platform\) and migration steps
    -   Review updates for:
        -   Core ServiceNow content
        -   Migration process based on customer's install base
    -   Customer migration process walk-through
    -   Discuss recommendations based on the initial review
-   **Customer Coaching Session \#2 \(Optional up on Customer request – up to 1 hour\)**

    Opportunity for Q&A related to the Platform Analytics migration process


## Outputs

-   30-day access to the temporary instance and Technical Accelerator Consultant with whom you met for any further questions or in-depth explorations
-   Copy of the Coaching Session Deck

## Requested Customer Resources

The same personnel may fulfill multiple responsibilities.

|Customer Resource|Responsibilities|Required|Recommended|
|:---------------:|:---------------|:------:|:---------:|
|Platform Owner|Responsible for the overall accountability of the ServiceNow platform. Provides leadership and oversight to the System Administrators, ensures team alignment to business strategy and the ServiceNow roadmap, and is actively involved in the overarching governance of the platform.|✓| |
|System Administrator\(s\)|Responsible for maintaining the stability and usability of the ServiceNow platform by performing application maintenance, managing support for Cases related to ServiceNow applications, and contributing to ServiceNow software releases by delivering configuration tasks and features.|✓| |
|Reporting Lead\(s\)|Meets with the ServiceNow Impact Accelerator Consultant, provides access to the required resources, and drives the actions from the engagement.|✓| |
|Developer\(s\)|Write code for the ServiceNow platform.| |✓|
|Process/Service Owner\(s\)|A senior leader within each business unit for each major process or service \(e.g., incident, change, employee onboarding\) who is accountable for ensuring the process is fit for purpose.| |✓|
|Process Lead\(s\)|Subject matter expert responsible for managing the applicable process.| |✓|
|Service Manager\(s\)|Subject matter expert responsible for managing the applicable service.| |✓|
|Trusted Service Partners|Attend ServiceNow Impact Accelerator coaching session\(s\) to understand leading practices and potentially support the customer going forward.| |✓|

## Requested Information/Access

**Note:** Additional details on supplemental legal terms, prerequisites, specifications, requirements, and exclusions can be found in the [Impact Accelerator Terms Matrix](https://www.servicenow.com/legal/servicenow-impact.html).

## Exclusions

ServiceNow is not responsible for implementing recommendations on Customer’s sub-production or production instances.