General reference

concept brazil Updated Sep 2, 2026 1 min read general-reference.md

General reference information for Impact, including packages, roles, domain separation, and pro-code development.

This section contains general reference information including packages, roles, domain separation, and pro-code development guidance.

Impact packages
Impact packages comprise support tools, self-help resources, human-led engagements, discounts, and additional benefits made available to you according to your impact subscription package.
Roles installed with Impact
Impact offers many roles to assign to fit your business needs. When you log in to Impact, you’ll see a personalized view of your objectives, metrics, and recommendations tied directly to your role.
Domain Separation in Impact
Domain separation is unsupported for Impact. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data.
Proactive Code Check for the Impact Store Application
Developers scan update sets for leading practice violations in non-production instances before promoting to production. Platform Owners gain insight into technical debt and stability of both non-production and production instances, resulting in improved code quality, reduced errors, and compliance verification.

Parent Topic:Impact reference

Keywords rolespackagesdomain separationAPI endpoints

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---
title: General reference
description: General reference information for Impact, including packages, roles, domain separation, and pro-code development.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/impact/general-reference.html
release: brazil
topic_type: concept
last_updated: "2026-09-02"
reading_time_minutes: 1
keywords: [roles, packages, domain separation, API endpoints]
breadcrumb: [Impact reference, Impact]
---

# General reference

General reference information for Impact, including packages, roles, domain separation, and pro-code development.

This section contains general reference information including packages, roles, domain separation, and pro-code development guidance.

-   **[Impact packages](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/impact/impact-packages.md)**  
Impact packages comprise support tools, self-help resources, human-led engagements, discounts, and additional benefits made available to you according to your impact subscription package.
-   **[Roles installed with Impact](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/impact/impact-roles.md)**  
Impact offers many roles to assign to fit your business needs. When you log in to Impact, you’ll see a personalized view of your objectives, metrics, and recommendations tied directly to your role.
-   **[Domain Separation in Impact](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/impact/impact-domain-separation.md)**  
Domain separation is unsupported for Impact. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data.
-   **[Proactive Code Check for the Impact Store Application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/impact/proactive-code-check.md)**  
Developers scan update sets for leading practice violations in non-production instances before promoting to production. Platform Owners gain insight into technical debt and stability of both non-production and production instances, resulting in improved code quality, reduced errors, and compliance verification.

**Parent Topic:**[Impact reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/impact/impact-reference.md)