Manage Initiative and Accelerator permissions

task brazil Updated Sep 10, 2026 2 min read grant-ide-permissions.md
Raw file servicenow.com

Review and approve Initiative and Accelerator activities access using Manage Permissions.

About this task

If you have pending Initiatives and Accelerators that require permissions to be granted, a message displays on the Impact homepage that directs you to Manage Permissions.

[Omitted image "permissions-manager-pending.png"] Alt text: Banner linking to Manage Permissions on the Impact homepage.

The following table contains available consent statuses and actions.

Status

Description

Available Actions

Pending

A requested activity is waiting approval to be started

  • Approve
  • Decline

Accepted

A requested Initiative or Accelerator has been approved and may be started. A permissions authorizer may revoke permission.

Revoke Permission: The user will not be able to start the initiative.

Declined

A requested Initiative or Accelerator has been declined and may not be started

Update Permission: Grant permission to the activity to confirm permission.

## Restricted and protected environments

As part of our mission to continually deliver the best customer experience and as part of the evolution of the Impact packages, certain Impact deliverables, Impact Accelerators, or other Impact components require supplemental terms and conditions because of the manner in which they operate.

  • U.S. Public Sector (USPS)

    The US Public Sector Accelerators provide U.S. Public Sector customers an option to use aspects of these Accelerators without the need to accept the supplemental terms or in scenarios in which an environment may have serviceability restrictions.

Accelerators that offer USPS specific versions are indicated in the specific sub-catalog.

Before you begin

Role required: Impact Permissions Authorizer

Procedure

  1. Navigate to Impact > <Your> profile > Manage Permissions or select Manage Permissions from the homepage banner.

    [Omitted image "ide-manage-permissions.png"] Alt text: Manage Permissions navigation menu.

    Manage Permissions opens and you can filter the list by entering in the name of the Impact activity in the Search field or by Consents status.

  2. Manage activity permission records on this page.

    1. Select Update Permission or Revoke Permission to change the permissions for an Accelerator or Initiative, if previously declined or approved.

    2. Select Accept or Decline to approve or deny a pending request.

      [Omitted image "permissions-management.png"] Alt text: Impact Permissions Manager

What to do next

  • Once permission has been granted, the Accelerator is active for users to start.

    Accelerators that require additional permissions prompt to update the permissions.[Omitted image "permissions-no.png"] Alt text: Impact Accelerator requiring permissions

  • Accelerators that have been granted permissions will display as such.

    The option to Start Initiative becomes available.[Omitted image "permissions-yes.png"] Alt text: Impact Accelerator granted permissions

  • Request an Accelerator from IDI
    Depending on the Impact package that you are subscribed to, you can request and consume a designated number of concurrent Impact Accelerators, from the IDI.

Parent Topic:Impact Delivery Instance reference

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