Triaged instance data
You can triage your instance to get instant information on transactions, jobs, nodes utilization, semaphores, schedulers and update sets. Minimal use of this feature is recommended as use of this consumes resources on your instance.
Note: Triage as a feature is for all markets and all tiers – Guided, Advanced, and Total.
Transactions
The transactions widget breaks down the transactions into their current execution duration. You can click View Details to get a comprehensive list of transactions. You can sort by age or search for a specific transaction. You can also access a particular transaction in the syslog transaction table by clicking the linked Transaction ID.
Jobs
The jobs widget breaks down the jobs into their current execution duration. You can click View Details for a comprehensive list of jobs. You can also sort by age or search for a specific job.
Servlets
Use Servlets widget to learn more about your instance’s nodes. The servlets widget displays information about the servlets currently serving the instance. This includes servlet names, start times, and the amount of heap and meta space they are using compared to what is available. This widget allows you to evaluate the distribution of activity among your nodes.
Schedulers
The schedulers widget provides insight into your schedulers with a detailed list. This includes the number of jobs being executed, worker nodes assigned to a node, workers currently in use, and queue metrics. Use this widget to identify the most heavily used nodes within your instance.
Semaphore Sets
The semaphore sets widget lists the utilization of various semaphores available on specific nodes within your instances at the time when triage was executed. You can click on hyperlinked node name to gain more insight to a specific node and the transactions in-flight during the time of triage.
Update Sets
The update sets widget lists all the updates that are applied in the past 24 hours and their completion state. Use this widget to gain insight of any updates that may be responsible to new features or performance changes within your instance.
Parent Topic:Triage an instance for ongoing operations
--- title: Triaged instance data description: You can triage your instance to get instant information on transactions, jobs, nodes utilization, semaphores, schedulers and update sets. Minimal use of this feature is recommended as use of this consumes resources on your instance. locale: en-US canonical_url: https://www.servicenow.com/docs/r/impact/io-triage.html release: brazil topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Triage an instance for ongoing operations, Monitor instance performance, Platform Health, Using Impact, Impact] --- # Triaged instance data You can triage your instance to get instant information on transactions, jobs, nodes utilization, semaphores, schedulers and update sets. Minimal use of this feature is recommended as use of this consumes resources on your instance. **Note:** Triage as a feature is for all markets and all tiers – Guided, Advanced, and Total. ## Transactions The transactions widget breaks down the transactions into their current execution duration. You can click **View Details** to get a comprehensive list of transactions. You can sort by age or search for a specific transaction. You can also access a particular transaction in the syslog transaction table by clicking the linked Transaction ID. ## Jobs The jobs widget breaks down the jobs into their current execution duration. You can click **View Details** for a comprehensive list of jobs. You can also sort by age or search for a specific job. ## Servlets Use Servlets widget to learn more about your instance’s nodes. The servlets widget displays information about the servlets currently serving the instance. This includes servlet names, start times, and the amount of heap and meta space they are using compared to what is available. This widget allows you to evaluate the distribution of activity among your nodes. ## Schedulers The schedulers widget provides insight into your schedulers with a detailed list. This includes the number of jobs being executed, worker nodes assigned to a node, workers currently in use, and queue metrics. Use this widget to identify the most heavily used nodes within your instance. ## Semaphore Sets The semaphore sets widget lists the utilization of various semaphores available on specific nodes within your instances at the time when triage was executed. You can click on hyperlinked node name to gain more insight to a specific node and the transactions in-flight during the time of triage. ## Update Sets The update sets widget lists all the updates that are applied in the past 24 hours and their completion state. Use this widget to gain insight of any updates that may be responsible to new features or performance changes within your instance. **Parent Topic:**[Triage an instance for ongoing operations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/impact/io-triage-sn-instance.md)
| title | Triaged instance data |
| description | You can triage your instance to get instant information on transactions, jobs, nodes utilization, semaphores, schedulers and update sets. Minimal use of this feature is recommended as use of this consumes resources on your instance. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/impact/io-triage.html |
| release | brazil |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Triage an instance for ongoing operationsMonitor instance performancePlatform HealthUsing ImpactImpact |