Assign a bot process to a queue from Queues menu in RPA Hub

task brazil Updated Sep 10, 2026 2 min read assign-botprocess-queue.md

Assign a bot process to a queue in RPA Hub so that it can interact with this queue. You can assign more than one bot process to a queue. Any robot that is associated with the assigned bot process can insert the work item, pick the work item, and update the work item.

Before you begin

Create a bot process. For more information, see Configuring a bot process record in RPA Hub.

Create a queue. For more information, see Create a queue in RPA Hub.

Role required: sn_rpa_fdn.rpa_release_manager or sn_rpa_fdn.rpa_admin

About this task

If the bot process is enabled for robot pool, then only one queue (that is not associated with any other bot process) can be mapped to the current bot process.

To associate a queue to a bot process from the bot process related list, see c to the bot process from the related list.

Procedure

Navigate to All > Robotic Process Automation > RPA Hub Workspace.
Select the list icon ([Omitted image "rpahublist-icon.png"] Alt text: List icon.).
On the Lists tab, under Build, select Queues.
Open the queue that you want to assign a bot process to.
On the Bot Process Configuration tab, select Add.
On the Available Bot Process tab, select the required bot process.
Select Add.
Select Save.

Parent Topic:Queue implementation in RPA Hub

Related topics

Queue form in RPA Hub

Unassign a bot process from a queue in RPA Hub

Queue implementation in RPA Hub

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---
title: Assign a bot process to a queue from Queues menu in RPA Hub
description: Assign a bot process to a queue in RPA Hub so that it can interact with this queue. You can assign more than one bot process to a queue. Any robot that is associated with the assigned bot process can insert the work item, pick the work item, and update the work item.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/integrate-applications/assign-botprocess-queue.html
release: brazil
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [Queue implementation, Use, RPA Hub, Robotic Process Automation \(RPA\) Hub, Workflow Data Fabric]
---

# Assign a bot process to a queue from Queues menu in RPA Hub

## Before you begin

Create a bot process. For more information, see [Configuring a bot process record in RPA Hub](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/integrate-applications/create-botprocess.md).

Create a queue. For more information, see [Create a queue in RPA Hub](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/integrate-applications/create-queue.md).

Role required: sn\_rpa\_fdn.rpa\_release\_manager or sn\_rpa\_fdn.rpa\_admin

## About this task

If the bot process is enabled for robot pool, then only one queue \(that is not associated with any other bot process\) can be mapped to the current bot process.

To associate a queue to a bot process from the bot process related list, see [c to the bot process from the related list](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/integrate-applications/associate-queue-botprocess.md).

## Procedure

1. Navigate to **All** &gt; **Robotic Process Automation** &gt; **RPA Hub Workspace**.

2. Select the list icon \(\[Omitted image "rpahublist-icon.png"\] Alt text: List icon.\).

3. On the **Lists** tab, under **Build**, select **Queues**.

4. Open the queue that you want to assign a bot process to.

5. On the **Bot Process Configuration** tab, select **Add**.

6. On the **Available Bot Process** tab, select the required bot process.

7. Select **Add**.

8. Select **Save**.

**Parent Topic:**[Queue implementation in RPA Hub](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/integrate-applications/queues-implement-rpa.md)

**Related topics**

[Queue form in RPA Hub](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/integrate-applications/queue-form.md)

[Unassign a bot process from a queue in RPA Hub](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/integrate-applications/unassign-botprocess-queue.md)

[Queue implementation in RPA Hub](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/integrate-applications/queues-implement-rpa.md)