Create an insight rule

task brazil Updated Sep 10, 2026 1 min read create-insight-rule.md
Raw file servicenow.com

Create an insight rule to generate custom insights for an automation business process.

Before you begin

This task must be performed in the classic environment.

Role required: sn_ac.automation_technical_user or sn_ac.automation_admin

About this task

When an insight rule is processed, it generates an insight. Insights appear on the Insights widget in the Executions dashboard of Automation Center Workspace.

Procedure

  1. Navigate to All > Automation Center > Administration > Insight Rules.

  2. Select New.

  3. On the form, fill in the fields.

  4. Select Submit.

Parent Topic:Working with automations

Related topics

Insight rule form

Search documentation
Search document titles and file paths on the brazil branch