Set up ServiceNow Spotlight

task brazil Updated Sep 10, 2026 1 min read setup-spotlight.md

Set up ServiceNow Spotlight to start using and getting the benefits of this feature. The Spotlight feature automatically calculates the execution priority of the automation requests.

Before you begin

Install ServiceNow® Spotlight. For more information, see the ServiceNow Spotlight documentation.

Role required: admin, pa_spotlight

Procedure

Turn on the usage of ServiceNow Spotlight by setting the system property, sn_ac.use.spotlight.score.for.requests, to True.

/sys_properties.do?sys_id=2df8d6a3c3651110995486d91840dd65
If there are existing automation requests, execute the fix script: Initial setup of Automation Request Rank.

/sys_script_fix_list.do?sysparm_query=nameLIKEsetup%20of%20automation%20request

Note: At the end of this step, ideally there should be no records in this URL: /sn_ac_automation_request_list.do?sysparm_query=rankISNOTEMPTY%5EstateNOT%20IN3000%2C6000
Execute the Spotlight group: Automation request group.

To do so, select the Execute Now button in the Spotlight group page. This action populates the Spotlights related list at the bottom of that Spotlight group page. /spotlight_groups.do?sys_id=e037711dc3a11110995486d91840dd03
Copy the initially computed scores to the requests using the scheduled script execution: Automation Center: Copy spotlight score into request.

To do so, select the Execute Now button in the Scheduled Script Execution page. /sysauto_script.do?sys_id=d361d79dc3a11110995486d91840dd37

Parent Topic:Working with ServiceNow Spotlight feature

48 lines · 2.3 KB Wrap lines

---
title: Set up ServiceNow Spotlight
description: Set up ServiceNow Spotlight to start using and getting the benefits of this feature. The Spotlight feature automatically calculates the execution priority of the automation requests.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/integrate-applications/automation-center/setup-spotlight.html
release: brazil
product: Automation Center
classification: automation-center
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Spotlight feature, Configure, Automation Center, Workflow Data Fabric]
---

# Set up ServiceNow Spotlight

Set up ServiceNow Spotlight to start using and getting the benefits of this feature. The Spotlight feature automatically calculates the execution priority of the automation requests.

## Before you begin

Install ServiceNow® Spotlight. For more information, see the ServiceNow Spotlight documentation.

Role required: admin, pa\_spotlight

## Procedure

1. Turn on the usage of ServiceNow Spotlight by setting the system property, **sn\_ac.use.spotlight.score.for.requests**, to **True**.

`/sys_properties.do?sys_id=2df8d6a3c3651110995486d91840dd65`

2. If there are existing automation requests, execute the fix script: Initial setup of Automation Request Rank.

/sys\_script\_fix\_list.do?sysparm\_query=nameLIKEsetup%20of%20automation%20request

**Note:** At the end of this step, ideally there should be no records in this URL: `/sn_ac_automation_request_list.do?sysparm_query=rankISNOTEMPTY%5EstateNOT%20IN3000%2C6000`

3. Execute the Spotlight group: **Automation request group**.

To do so, select the **Execute Now** button in the Spotlight group page. This action populates the Spotlights related list at the bottom of that Spotlight group page. `/spotlight_groups.do?sys_id=e037711dc3a11110995486d91840dd03`

4. Copy the initially computed scores to the requests using the scheduled script execution: **Automation Center: Copy spotlight score into request**.

To do so, select the **Execute Now** button in the Scheduled Script Execution page. `/sysauto_script.do?sys_id=d361d79dc3a11110995486d91840dd37`

**Parent Topic:**[Working with ServiceNow Spotlight feature](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/integrate-applications/automation-center/spotlight-ac.md)