How to automate on-demand signing requests

task brazil Updated Mar 12, 2026 1 min read automate-docusign-ondemand.md

Send Docusign on-demand signing requests using information in your ServiceNow instance by creating flows in Flow Designer.

Before you begin

Request Integration Hub subscription
Activate Docusign spoke
Role required: admin
Set up Docusign eSignature spoke using JWT grant or Set up Docusign eSignature spoke using authorization code grant

About this task

Note: Customize flows in Flow Designer based on your requirements.

Procedure

In Workflow Studio, create a flow.
Specify TRIGGER to initiate the flow.
Specify one of the following actions to be performed during the flow:
- Send Adhoc Signature Request To User
- Send Adhoc Signature Request To Users - Inline
To pause the flow until the specified document is signed or rejected, select the Wait for Signature from Docusign action.
Perform one of the following set of actions:
- To send an embedded signing URL, select Use Embedded Signing, and Embedded Signing Recipient [User].
- To send a document for signing, provide details regarding Docusign account, PDF document, recipient, email, and envelope expiry.
- The selected document or Embedded Signing URL is sent to the recipients for signing. While signing the document, the recipient details are auto-populated.
- An envelope record is created in the Envelopes table. The Envelope status and other details are updated.

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---
title: How to automate on-demand signing requests
description: Send Docusign on-demand signing requests using information in your ServiceNow instance by creating flows in Flow Designer.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/integrate-applications/integration-hub/automate-docusign-ondemand.html
release: brazil
product: Integration Hub
classification: integration-hub
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Docusign eSignature Spoke, Integration Hub spokes, Build integrations, Integration Hub, Workflow Data Fabric]
---

# How to automate on-demand signing requests

Send Docusign on-demand signing requests using information in your ServiceNow instance by creating flows in Flow Designer.

## Before you begin

- Request Integration Hub subscription
- Activate Docusign spoke
- Role required: admin
- [Set up Docusign eSignature spoke using JWT grant](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/integrate-applications/integration-hub/setup-docusign-jwt.md) or [Set up Docusign eSignature spoke using authorization code grant](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/integrate-applications/integration-hub/setup-docusign-authorization-code.md)

## About this task

**Note:** Customize flows in Flow Designer based on your requirements.

## Procedure

1. In Workflow Studio, create a flow.

2. Specify **TRIGGER** to initiate the flow.

3. Specify one of the following actions to be performed during the flow:

- **Send Adhoc Signature Request To User**
- **Send Adhoc Signature Request To Users - Inline**
4. To pause the flow until the specified document is signed or rejected, select the **Wait for Signature from Docusign** action.

5. Perform one of the following set of actions:

- To send an embedded signing URL, select **Use Embedded Signing**, and **Embedded Signing Recipient \[User\]**.
- To send a document for signing, provide details regarding Docusign account, PDF document, recipient, email, and envelope expiry.
- The selected document or Embedded Signing URL is sent to the recipients for signing. While signing the document, the recipient details are auto-populated.
- An envelope record is created in the **Envelopes** table. The Envelope status and other details are updated.