Create a connection and credential for the Tableau spoke

task brazil Updated Mar 12, 2026 2 min read create-cred-tableau.md
Raw file servicenow.com

Create a connection and credential record for the Tableau Cloud application. The Tableau connection and credential alias uses these credentials to authorize actions.

Before you begin

Role required: ServiceNow admin or Tableau Cloud Site administrator

Register your Tableau Cloud application.

  • If you’re using the Personal Access Token (PAT) authentication type, record the Personal Access Token Secret.
  • If you’re using the JSON Web Token (JWT) authentication type, record the Client ID and Client Secret.

Procedure

  1. Navigate to All > Connections & Credentials > Connection & Credential Aliases.

  2. Select the TableauCloud record.

    The Connection & Credential Aliases page opens.

  3. Under the Related Links section, select Create New Connection & Credential.

  4. In the dialog box, fill in the fields.

Field

Description

Please Enter the Connection Information

Connection Name

Name of the connection. This field is automatically set to Tableau Cloud Connection.

Connection URL

The URL used for connecting to the server on which Tableau Cloud is installed.

Content URL

The permanent name of the site to sign in to. The content URL appears in the URL path of Tableau content in your browser address bar after the Tableau Server URL. mySite is the content URL in the following example: http://<server or cloud URL>/#/site/mySite/explore.

Please Enter the Credential InformationSelect the PAT or JWT authentication type. The fields change based on the authentication type that you select.

Fields for the PAT authentication type

Token Name

The Token name that you provided while setting up the Tableau spoke by using the PAT authentication type.For more information, see Set up the Tableau spoke

Token Secret

The Token secret that you copied while setting up the Tableau spoke by using the PAT authentication type.For more information, see Set up the Tableau spoke.

.

Expiry Interval (sec)

Life span of the generated Personal Access Token (PAT).Default value: 14400 sec

Important: You mustn't modify the value of this field.

Fields for the JWT authentication type

Secret ID

The Secret ID that you copied while setting up the Tableau spoke by using the JWT authentication type.For more information, see Set up the Tableau spoke.

Secret Value

The Secret Value that you copied while setting up the Tableau spoke by using the JWT authentication type.For more information, see Set up the Tableau spoke.

Username

User name, that is, the email address of the authenticated Tableau Cloud user.

Client ID

The Client ID that you copied while setting up the Tableau spoke by using the JWT authentication type.For more information, see Set up the Tableau spoke.

Expiry Interval (sec)

Life span of the generated JSON Web Token (JWT).Default value: 3600 sec

Important: You mustn't modify the value of this field.

5. Select **Create and Get OAuth Token**.

Result

A connection and credential record is created in the ServiceNow instance.

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