Create schema
Create schema to create delimited files in your ServiceNow instance.
Before you begin
- Request an Integration Hub subscription.
- Activate the Utility Actions spoke.
- Role required: sn_utility_spoke.utility_actions_admin.
Procedure
-
Navigate to All > IntegrationHub Utilities > File Builder > File Schemas.
-
Click New.
-
On the form, fill these values.
|
Field |
Description |
|---|---|
|
Schema Name |
Name to identify the schema record. For example, |
|
Delimiter |
Delimiter in the file. For example, |
|
Has Header |
Option to specify if the schema has header. |
|
Quoted |
Option to escape the delimiters and surround all values with quotation marks. |
|
Columns |
Columns of the schema as a JSON array. For each column, specify column name and data type. For example, ``` [ { "name" : "Number", "type" : "string" }, { "name" : "Caller First Name", "type" : "string" }, { "name" : "Caller Last Name", "type" : "string" }, { "name" : "Short Description", "type" : "string" }, { "name" : "State", "type" : "choice", "choices" : [ { "label" : "New", "value" : "New" }, { "label" : "In Progress", "value" : "In Progress" }, { "label" : "On Hold", "value" : "On Hold" }, { "label" : "Resolved", "value" : "resolved" }, { "label" : "Closed", "value" : "closed" } ] }, { "name" : "Active", "type" : "boolean" } ] Text |
---
title: Create schema
description: Create schema to create delimited files in your ServiceNow instance.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/integrate-applications/integration-hub/create-schema.html
release: brazil
product: Integration Hub
classification: integration-hub
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Utility Actions Spoke, Integration Hub spokes, Build integrations, Integration Hub, Workflow Data Fabric]
---
# Create schema
Create schema to create delimited files in your ServiceNow instance.
## Before you begin
- Request an Integration Hub subscription.
- Activate the Utility Actions spoke.
- Role required: sn\_utility\_spoke.utility\_actions\_admin.
## Procedure
1. Navigate to **All** > **IntegrationHub Utilities** > **File Builder** > **File Schemas**.
2. Click **New**.
3. On the form, fill these values.
<table id="table_iwg_wt4_gmb"><thead><tr><th>
Field
</th><th>
Description
</th></tr></thead><tbody><tr><td>
Schema Name
</td><td>
Name to identify the schema record. For example, `Incident Schema`.
</td></tr><tr><td>
Delimiter
</td><td>
Delimiter in the file. For example, `,` and `\t`. The default value is value is comma.
</td></tr><tr><td>
Has Header
</td><td>
Option to specify if the schema has header.
</td></tr><tr><td>
Quoted
</td><td>
Option to escape the delimiters and surround all values with quotation marks.
</td></tr><tr><td>
Columns
</td><td>
Columns of the schema as a JSON array. For each column, specify column name and data type. For example, ```
[
{
"name" : "Number",
"type" : "string"
},
{
"name" : "Caller First Name",
"type" : "string"
},
{
"name" : "Caller Last Name",
"type" : "string"
},
{
"name" : "Short Description",
"type" : "string"
},
{
"name" : "State",
"type" : "choice",
"choices" : [
{
"label" : "New",
"value" : "New"
},
{
"label" : "In Progress",
"value" : "In Progress"
},
{
"label" : "On Hold",
"value" : "On Hold"
},
{
"label" : "Resolved",
"value" : "resolved"
},
{
"label" : "Closed",
"value" : "closed"
}
]
},
{
"name" : "Active",
"type" : "boolean"
}
]
```
. For more information, see [Create a data gathering action for a dynamic template](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/build-workflows/create-data-gathering-action-dynamic-template.md).**Note:** Ensure that you surround the key and value with quotation marks.
</td></tr></tbody>
</table>4. Click **Submit**.
| title | Create schema |
| description | Create schema to create delimited files in your ServiceNow instance. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/integrate-applications/integration-hub/create-schema.html |
| release | brazil |
| product | Integration Hub |
| classification | integration-hub |
| topic_type | task |
| last_updated | 2026-03-12 |
| reading_time_minutes | 1 |
| breadcrumb | Utility Actions SpokeIntegration Hub spokesBuild integrationsIntegration HubWorkflow Data Fabric |