Create schema

task brazil Updated Mar 12, 2026 1 min read create-schema.md
Raw file servicenow.com

Create schema to create delimited files in your ServiceNow instance.

Before you begin

  • Request an Integration Hub subscription.
  • Activate the Utility Actions spoke.
  • Role required: sn_utility_spoke.utility_actions_admin.

Procedure

  1. Navigate to All > IntegrationHub Utilities > File Builder > File Schemas.

  2. Click New.

  3. On the form, fill these values.

Field

Description

Schema Name

Name to identify the schema record. For example, Incident Schema.

Delimiter

Delimiter in the file. For example, , and \t. The default value is value is comma.

Has Header

Option to specify if the schema has header.

Quoted

Option to escape the delimiters and surround all values with quotation marks.

Columns

Columns of the schema as a JSON array. For each column, specify column name and data type. For example, ``` [ { "name" : "Number", "type" : "string" }, { "name" : "Caller First Name", "type" : "string" }, { "name" : "Caller Last Name", "type" : "string" }, { "name" : "Short Description", "type" : "string" }, { "name" : "State", "type" : "choice", "choices" : [ { "label" : "New", "value" : "New" }, { "label" : "In Progress", "value" : "In Progress" }, { "label" : "On Hold", "value" : "On Hold" }, { "label" : "Resolved", "value" : "resolved" }, { "label" : "Closed", "value" : "closed" } ] }, { "name" : "Active", "type" : "boolean" } ]

Text
. For more information, see [Create a data gathering action for a dynamic template](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/build-workflows/create-data-gathering-action-dynamic-template.md).**Note:** Ensure that you surround the key and value with quotation marks.
</td></tr></tbody></table>4.  Click **Submit**.
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