Setting up the Looker spoke

concept brazil Updated Sep 10, 2026 1 min read set-up-looker-spoke.md
Raw file servicenow.com

Integrate the ServiceNow instance and Looker by using Looker credentials to authenticate ServiceNow requests.

Configure Looker API key settings

Configure API key settings to manage and retrieve Looker API keys.

Before you begin

  • Request an Integration Hub subscription.
  • Activate the Looker spoke.
  • Role required: Looker admin.

Procedure

  1. Navigate to your Looker (https://<instancename>.looker.com/) instance.

  2. Select the gear icon to open Admin settings.

  3. Select Users > Open the admin user account.

  4. Select Edit API3 Keys under the Profile tab.

  5. Select New API3 Key.

  6. Copy the Client ID and Client secret for later use.

Configure a connection for the Looker spoke

Configure a connection to your Looker account. The Looker spoke connection and credential aliases use these connections to perform actions in Looker.

Before you begin

Role required: admin.

Procedure

  1. Navigate to All > Process Automation > Workflow Studio.

  2. Click the Integrations tab.

  3. Under Connections, toggle and enable the Outbound connections.

  4. Locate the alias for Looker and click View Details.

    • To configure the default connection and credential alias record that is shipped along with the Looker spoke, click View Details.

      [Omitted image "looker-connection.png"] Alt text: Connection for the Looker spoke with View Details highlighted.

    • To manage more than one Looker spoke connection records, you should create a new child alias record by clicking Add Connection. For more information about using multiple connections, see Supporting multiple connections. If you are configuring the spoke for the first time, click Configure. Otherwise, click Edit.

    [Omitted image "looker-connection-conf.png"] Alt text: Initial connection configuration with Configure highlighted.

  5. On the form, fill in these fields:

    Field Value required
    Connection Information
    Connection Name Name to identify the Looker connection record.
    Connection URL URL of your Looker instance in this format: https://<instance_name>.looker.com. Replace <instance_name> with the name of your Looker instance.
    Credential Information
    OAuth Client ID Client ID of your Looker API key.
    OAuth Client Secret Client secret of your Looker API key.
    OAuth Redirect URL Redirect URL of your ServiceNow instance in this format: https://<instance-name>.service-now.com/oauth_redirect.do.

    [Omitted image "looker-conf-temp.png"] Alt text: Configure a connection for the Looker spoke.

  6. Click Save and Get OAuth Token.

Result

The Looker spoke connection is configured and ready to be used.

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