Set up the Amazon SNS spoke

task brazil Updated Mar 12, 2026 1 min read setup-amazon-sns.md
Raw file servicenow.com

Integrate the ServiceNow instance and Amazon SNS using AWS credential to authenticate ServiceNow requests.

Before you begin

  • Request an Integration Hub subscription
  • Activate the Amazon SNS spoke
  • Role required: admin

About this task

To receive events at your ServiceNow instance from Amazon SNS, see Receive events at your ServiceNow instance from Amazon SNS. Spoke set up described here enables you to use spoke subflow and actions.

Create Credential record for the Amazon SNS spoke

Create Credential record for your AWS account. The Amazon SNS spoke uses this credential to perform actions on Amazon SNS.

Before you begin

Role required: admin.

Procedure

  1. Navigate to All > Connections & Credentials > Connection & Credential Aliases.

  2. Open for the record for Amazon SNS.

  3. From the Credentials tab, click New.

    The system displays the message What type of Credentials would you like to create?.

  4. Select AWS Credentials.

  5. On the form, fill these values.

Field

Value required

Name

Name to uniquely identify the connection record. For example, enter SNS Credentials.

Active

Option to actively use the credential record.

Access Key ID

Access Key ID of your AWS account.

Secret Access Key

Secret Access Key of your AWS account.

Credential alias

Associated credential record.

Authentication Algorithm

Custom authentication algorithm for outbound signing requests. Select SNS Algorithm.Note: Users are cautioned against directly modifying the default authentication algorithm.

6. Click **Submit**.

Result

The credential record for the Amazon SNS spoke is created.

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