Set up the Cornerstone spoke

task brazil Updated Mar 12, 2026 2 min read setup-cornerstone.md
Raw file servicenow.com

Integrate your Cornerstone application with your ServiceNow instance. Register an OAuth application in Cornerstone and authenticate requests from ServiceNow.

Before you begin

  • Request an Integration Hub subscription.
  • Activate the Cornerstone spoke.
  • Role required: admin.

Register an application in the Cornerstone instance

Register an application in the Cornerstone instance and record the generated Client ID and Client Secret for later use.

Before you begin

Role required: admin

Procedure

  1. Log in to the Cornerstone instance as an admin.

  2. Navigate to Admin > Tools.

    [Omitted image "cornerstone-app.png"] Alt text: Navigate to Admin > Tools .

  3. Click EDGE.

  4. Click API Management under Develop.

    [Omitted image "cornerstone-app-1.png"] Alt text: Access API Management.

    The API Management window is displayed in a new browser tab.

  5. Click the Manage OAuth 2.0 Applications.

  6. Click + Register New Application.

  7. On the form, fill the values.

    Field Description
    Application Name Name to identify the application.
    User ID User ID for an active user account in your Cornerstone portal.
  8. Select the scopes as per your requirement.

    [Omitted image "cornerstone-app-2.png"] Alt text: Select the required scopes.

  9. Click Register Application.

    The values of Client ID and Client Secret are generated. Copy and record these values for later use.

Configure a connection for the Cornerstone spoke

Add and configure a Cornerstone connection to authenticate ServiceNow requests in the Cornerstone spoke.

Before you begin

Role required: admin.

Procedure

  1. Navigate to All > Process Automation > Workflow Studio.

  2. Click the Integrations tab.

  3. Under Connections, the Outbound connections are displayed by default. Locate the Cornerstone connection alias.

  4. Click View Details.

    • To configure the default connection and credential alias record that is shipped along with the Cornerstone spoke, click View Details.

      [Omitted image "cornerstone-connection.png"] Alt text: Connection for the Cornerstone spoke with View Details highlighted.

    • To manage more than one Cornerstone spoke connection records, you should create a new child alias record by clicking Add Connection. For more information about using multiple connections, see Supporting multiple connections.

  5. Click Edit or if you are configuring the spoke for the first time, click Configure.

    [Omitted image "cornerstone-connection-conf.png"] Alt text: Initial connection configuration with Configure highlighted.

  6. On the form, fill in the fields.

    Field Description
    Connection Information
    Connection Name Name to identify the connection record.
    Connection URL URL of the Cornerstone instance.
    Base URL URL of the Cornerstone instance.
    Credential Information
    OAuth Entity Name Name to identify the application registry record.
    OAuth Client ID Client ID created during the application configuration in Cornerstone.
    OAuth Client Secret Client Secret created during the application configuration in Cornerstone.
    Token URL OAuth server token endpoint. For example, https://<Cornerstone-Instance>.com/services/api/oauth2/token.

    [Omitted image "cornerstone-conf-temp.png"] Alt text: Configure a connection for the Cornerstone spoke.

  7. Click Save and Get OAuth Token.

Result

The spoke connection is configured and ready to be used.

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