Set up the Coupa spoke

task brazil Updated Mar 12, 2026 1 min read setup-coupa-spoke-v4.md
Raw file servicenow.com

Integrate the ServiceNow instance and Coupa by creating a custom OAuth application in Coupa to authenticate ServiceNow requests.

Before you begin

  • Request an Integration Hub subscription.

  • Activate the Coupa spoke.

    Note: If you are upgrading to version 4.0.0 from the previous versions (3.0.3 and earlier) of the spoke, see this KB article: KB0550471.

  • Role required: admin.

Configure a connection for the Coupa spoke

Add and configure a Coupa connection to authenticate ServiceNow requests in Coupa spoke.

Before you begin

Role required: admin

Procedure

  1. Navigate to All > Process Automation > Workflow Studio.

  2. Click the Integrations tab.

  3. Under Connections, toggle and enable the Outbound connections.

  4. Locate the Coupa OAuth connection alias and click View Details.

    • To configure the default connection and credential alias record that is shipped along with the Coupa spoke, click View Details.

      [Omitted image "coupa-con-config-template.png"] Alt text: Connection alias for Coupa OAuth

    • To manage more than one Coupa spoke connection records, you should create a new child alias record by clicking Add Connection. For more information about using multiple connections, see Supporting multiple connections. If you are configuring the spoke for the first time, click Configure. Otherwise, click Edit.

    [Omitted image "coupa-conn-alias-config.png"] Alt text: Coupa OAuth connection alias configuration

  5. On the form, fill in these fields:

Field

Description

Connection Information

Name

Name to uniquely identify the connection. For example, Coupa spoke connection.

Connection URL

URL to make a connection to Coupa. - For customer instances, use this format: https://{organization_name}.coupahost.com

  • For partner and demo instances, use this format: https://{organization_name}.coupacloud.com

Credential Information

Name

Name to uniquely identify the credential. For example, Coupa spoke credential.

Token URL

URL used to generate OAuth token. Use this format: https://<connection_url>/oauth2/token

OAuth Client ID

Identifier (Client ID) generated in Coupa.

OAuth Client Secret

Secret (Client Secret) generated in Coupa.

\[Omitted image "coupa-conf-temp.png"\] Alt text: Configure a connection for the Coupa spoke
  1. Click Save and Get OAuth Token.

Result

The spoke connection is configured and ready to be used.

Search documentation
Search document titles and file paths on the brazil branch