Set up the F5 BIG-IP spoke

task brazil Updated Oct 14, 2026 1 min read setup-f5-bigip.md
Raw file servicenow.com

Integrate the ServiceNow instance and F5 BIG-IP using basic authentication to authenticate ServiceNow requests.

Before you begin

  • Request an Integration Hub subscription.
  • Activate the F5 BIG-IP spoke.
  • Role required: admin.

Configure a connection for the F5 BIG-IP spoke

Configure a connection to your F5 BIG-IP server. The F5 BIG-IP spoke connection and credential aliases use these connections to perform actions in F5 BIG-IP.

Before you begin

Role required: admin.

Procedure

  1. Navigate to All > Process Automation > Workflow Studio.

  2. Click the Integrations tab.

  3. Under Connections, toggle and enable the Outbound connections.

  4. Locate the alias for F5_BIG_IP and click View Details.

    • To configure the default connection and credential alias record that is shipped along with the F5 BIG-IP spoke, click View Details.

      [Omitted image "f5-bigip-connection.png"] Alt text: Connection for the F5 BIG-IP spoke with View Details highlighted.

    • To manage more than one F5 BIG-IP spoke connection records, you should create a new child alias record by clicking Add Connection. For more information about using multiple connections, see Supporting multiple connections. If you are configuring the spoke for the first time, click Configure. Otherwise, click Edit.

    [Omitted image "f5-bigip-connection-conf.png"] Alt text: Initial connection configuration with Configure highlighted.

  5. On the form, fill in these fields:

    Field Value required
    Connection Information
    Connection Name Name to identify the F5 BIG-IP connection record.
    Connection URL URL of the host machine where the F5 BIG-IP server is installed in this format: https://<provider-domain-name>.com. Replace <provider-domain-name> with the domain name of your F5 BIG-IP server.
    Credential Information
    User Name User name for outbound authentication.
    Password Password for outbound authentication.

    [Omitted image "f5-bigip-conf-temp.png"] Alt text: Configure a connection for the F5 BIG-IP spoke.

  6. Click Save.

Result

The F5 BIG-IP spoke connection is configured and ready to be used.

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