Upload Java KeyStore certificate to ServiceNow instance
Upload the Java KeyStore certificate to your ServiceNow instance to enable the creation of connections and credentials.
Before you begin
Role required: admin
Procedure
-
On your ServiceNow instance, navigate to the X.509 certificate list by entering
sys_certificate.LISTin the navigation filter. -
Select New.
-
Fill the form.
Field Description Name Custom name of the certificate. Type Type of certificate. Select Java Key Store. Notify on expiration The role that should be notified when the certificate expires. Expires in days The validity of the certificate. Warn in days to expire The number of days before which the role receives a warning of expiry. Key store password Key store password that you had created. Active Indicates that the Java Key Store certificate is active. Short description Short description of the record. -
Right-click on the banner of the record and select Save.
[Omitted image "oracle-hcm-spoke-upload-jks-file.png"] Alt text: Save button.
-
Select the Manage Attachments icon ([Omitted image "manage-attachments-icon.png"] Alt text: Manage Attachments icon.) to attach the Java KeyStore file.
If your instance displays an error of the type "<file-name>.jks File type not permitted or mime type does not match the file content", complete the steps.
-
In the filter field of your instance, enter
sys_properties.LISTand press Enter.[Omitted image "oracle-hcm-spoke-troubleshooting.png"] Alt text: Filter field.
-
In the Name field of the System Properties page, enter
glide.security.file.mime_type.validationand press Enter.[Omitted image "oracle-hcm-spoke-system-property.png"] Alt text: Name field.
-
Select the system property glide.security.file.mime_type.validation.
-
In the Value field, update the value to
False. -
Right-click on the banner of the form and select Save.
-
-
Select Save.
-
To validate the certificate, select the Validate Stores/Certificates link.
You've uploaded the Java Key Store certificate to your ServiceNow instance.
---
title: Upload Java KeyStore certificate to ServiceNow instance
description: Upload the Java KeyStore certificate to your ServiceNow instance to enable the creation of connections and credentials.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/integrate-applications/integration-hub/upload-java-keystore-certificate-to-servicenow-instance.html
release: brazil
product: Integration Hub
classification: integration-hub
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Set up the Oracle HCM Cloud spoke, Oracle HCM Cloud Spoke, Integration Hub spokes, Build integrations, Integration Hub, Workflow Data Fabric]
---
# Upload Java KeyStore certificate to ServiceNow instance
Upload the Java KeyStore certificate to your ServiceNow instance to enable the creation of connections and credentials.
## Before you begin
Role required: admin
## Procedure
1. On your ServiceNow instance, navigate to the X.509 certificate list by entering `sys_certificate.LIST` in the navigation filter.
2. Select **New**.
3. Fill the form.
|Field|Description|
|-----|-----------|
|Name|Custom name of the certificate.|
|Type|Type of certificate. Select Java Key Store.|
|Notify on expiration|The role that should be notified when the certificate expires.|
|Expires in days|The validity of the certificate.|
|Warn in days to expire|The number of days before which the role receives a warning of expiry.|
|Key store password|Key store password that you had created.|
|Active|Indicates that the Java Key Store certificate is active.|
|Short description|Short description of the record.|
4. Right-click on the banner of the record and select **Save**.
\[Omitted image "oracle-hcm-spoke-upload-jks-file.png"\] Alt text: Save button.
5. Select the **Manage Attachments** icon \(\[Omitted image "manage-attachments-icon.png"\] Alt text: Manage Attachments icon.\) to attach the Java KeyStore file.
If your instance displays an error of the type "<file-name>.jks File type not permitted or mime type does not match the file content", complete the steps.
1. In the filter field of your instance, enter `sys_properties.LIST` and press **Enter**.
\[Omitted image "oracle-hcm-spoke-troubleshooting.png"\] Alt text: Filter field.
2. In the Name field of the System Properties page, enter `glide.security.file.mime_type.validation` and press **Enter**.
\[Omitted image "oracle-hcm-spoke-system-property.png"\] Alt text: Name field.
3. Select the system property glide.security.file.mime\_type.validation.
4. In the Value field, update the value to `False`.
5. Right-click on the banner of the form and select **Save**.
6. Select **Save**.
7. To validate the certificate, select the Validate Stores/Certificates link.
You've uploaded the Java Key Store certificate to your ServiceNow instance.
| title | Upload Java KeyStore certificate to ServiceNow instance |
| description | Upload the Java KeyStore certificate to your ServiceNow instance to enable the creation of connections and credentials. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/integrate-applications/integration-hub/upload-java-keystore-certificate-to-servicenow-instance.html |
| release | brazil |
| product | Integration Hub |
| classification | integration-hub |
| topic_type | task |
| last_updated | 2026-03-12 |
| reading_time_minutes | 1 |
| breadcrumb | Set up the Oracle HCM Cloud spokeOracle HCM Cloud SpokeIntegration Hub spokesBuild integrationsIntegration HubWorkflow Data Fabric |