Unlock AD Account activity

reference brazil Updated Sep 10, 2026 1 min read r_UnlockADAccount.md

The Unlock AD Account activity unlocks a locked Active Directory user account.

You can use the Is AD Account Locked activity activity to determine if an account is locked.

To access this activity in the Workflow Editor, select the Custom tab, and then navigate to Custom Activities > Active Directory.

Note: This activity replaces an AD activity by the same name available in prior releases. If you have a workflow that uses the deprecated activity, your workflow will continue to work normally after upgrading to Instanbul. However, all new workflows must use the custom version of this activity, which was built with the PowerShell activity designer.

Input variables

Variable	Description
DomainController	IP address of the domain controller machine.
User	The sAMAccountName of the Active Directory user account.

Output variables

Variable	Description
result	Either success or failure.
errorMessage	The executionResult.errorMessages from the Activity designer parsing sources.

Conditions

Condition	Description
Success	The account was successfully unlocked.
Failure	An error occurred while attempting to unlock the account. Additional details may be available in the workflow log.

Parent Topic:Active Directory activity pack

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---
title: Unlock AD Account activity
description: The Unlock AD Account activity unlocks a locked Active Directory user account.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/integrate-applications/orchestration/r\_UnlockADAccount.html
release: brazil
product: Orchestration
classification: orchestration
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Active Directory activity pack, Orchestration activity packs, Classic Orchestration, Workflow Data Fabric]
---

# Unlock AD Account activity

The Unlock AD Account activity unlocks a locked Active Directory user account.

You can use the [Is AD Account Locked activity](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/integrate-applications/orchestration/r_IsADAccountLocked.md) activity to determine if an account is locked.

To access this activity in the Workflow Editor, select the **Custom** tab, and then navigate to **Custom Activities** &gt; **Active Directory**.

**Note:** This activity replaces an AD activity by the same name available in prior releases. If you have a workflow that uses the deprecated activity, your workflow will continue to work normally after upgrading to Instanbul. However, all new workflows must use the custom version of this activity, which was built with the [PowerShell activity designer](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/integrate-applications/orchestration/c_PowershellActivityDesigner.md).

## Input variables

|Variable|Description|
|--------|-----------|
|DomainController|IP address of the domain controller machine.|
|User|The sAMAccountName of the Active Directory user account.|

## Output variables

|Variable|Description|
|--------|-----------|
|result|Either **success** or **failure**.|
|errorMessage|The **executionResult.errorMessages** from the [Activity designer parsing sources](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/integrate-applications/orchestration/t_CreateAParsingRule.md).|

## Conditions

|Condition|Description|
|---------|-----------|
|Success|The account was successfully unlocked.|
|Failure|An error occurred while attempting to unlock the account. Additional details may be available in the workflow log.|

**Parent Topic:**[Active Directory activity pack](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/integrate-applications/orchestration/c_OrchActiveDirectoryActivities.md)