Activate Orchestration
The Orchestration (com.snc.runbook_automation) plugin is available within a separate subscription from the rest of the ServiceNow platform.
Before you begin
To purchase a subscription, contact your ServiceNow account manager. The account manager can arrange to have the plugin activated on your organization's production and subproduction instances, generally within a few days.
If you don't have an account manager, decide to delay activation after purchase, or want to evaluate the product on a subproduction instance without charge, follow these steps.
Role required: none
Procedure
-
Navigate to All > System Applications > All Available Applications > All.
-
Select Request plugin to open the Activate Plugin form on Now Support.
-
On the Activate Plugin form, provide the following information.
|
Field |
Description |
|---|---|
|
What is your target instance |
Select the instance that you want to activate the plugin on. |
|
Which plugin would you like to activate |
Select the name of the plugin to activate. Note: If the system doesn't list the plugin you want or if you're activating the plugin on an OEM or on-premise instance, select the Plugin I'm looking for is not listed check box and then enter the name of the plugin. |
|
Select Maintenance Date and Time |
Select the date and time to activate the plugin. |
-
Select Submit.
After the maintenance window, the system installs the plugin on your instance. To confirm the installation, go to the Installed tab in the Application Manager.
- List of Orchestration plugins
This table lists all plugins available for Orchestration and their dependencies. - Orchestration Runtime plugin
The Orchestration – Runtime plugin enables other applications on the ServiceNow® platform to automate tasks, without requiring an Orchestration subscription. - List of Orchestration activities
Use Orchestration activities in a Workflow to integrate with third-party systems. - Available activity packs
Activity packs are available with your subscription to Orchestration. - Deprecated Orchestration activities
These Orchestration activities have been deprecated.
Parent Topic:Classic Orchestration
---
title: Activate Orchestration
description: The Orchestration \(com.snc.runbook\_automation\) plugin is available within a separate subscription from the rest of the ServiceNow platform.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/integrate-applications/orchestration/t\_ActivateOrchestration.html
release: brazil
product: Orchestration
classification: orchestration
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Classic Orchestration, Workflow Data Fabric]
---
# Activate Orchestration
The Orchestration \(com.snc.runbook\_automation\) plugin is available within a separate subscription from the rest of the ServiceNow platform.
## Before you begin
To purchase a subscription, contact your ServiceNow account manager. The account manager can arrange to have the plugin activated on your organization's production and subproduction instances, generally within a few days.
If you don't have an account manager, decide to delay activation after purchase, or want to evaluate the product on a subproduction instance without charge, follow these steps.
Role required: none
## Procedure
1. Navigate to **All** > **System Applications** > **All Available Applications** > **All**.
2. Select **Request plugin** to open the **Activate Plugin** form on Now Support.
3. On the **Activate Plugin** form, provide the following information.
<table id="table_awx_bhf_ygb"><thead><tr><th>
Field
</th><th>
Description
</th></tr></thead><tbody><tr id="target-instance"><td>
What is your target instance
</td><td>
Select the instance that you want to activate the plugin on.
</td></tr><tr><td>
Which plugin would you like to activate
</td><td>
Select the name of the plugin to activate.
**Note:** If the system doesn't list the plugin you want or if you're activating the plugin on an OEM or on-premise instance, select the **Plugin I'm looking for is not listed** check box and then enter the name of the plugin.
</td></tr><tr id="date-time"><td>
Select Maintenance Date and Time
</td><td>
Select the date and time to activate the plugin.
</td></tr></tbody>
</table> For example, see the following form to activate the Event Management plugin on an instance named SNC Instance.
4. Select **Submit**.
After the maintenance window, the system installs the plugin on your instance. To confirm the installation, go to the Installed tab in the Application Manager.
- **[List of Orchestration plugins](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/integrate-applications/orchestration/list-orchestration-plugins.md)**
This table lists all plugins available for Orchestration and their dependencies.
- **[Orchestration Runtime plugin](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/integrate-applications/orchestration/orchestration-runtime-plugin.md)**
The Orchestration – Runtime plugin enables other applications on the ServiceNow® platform to automate tasks, without requiring an Orchestration subscription.
- **[List of Orchestration activities](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/integrate-applications/orchestration/r_ListOfOrchestrationActivities.md)**
Use Orchestration activities in a Workflow to integrate with third-party systems.
- **[Available activity packs](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/integrate-applications/orchestration/t_ActivateAnActivityPack.md)**
Activity packs are available with your subscription to Orchestration.
- **[Deprecated Orchestration activities](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/integrate-applications/orchestration/r_OrchestrationBasicActivities.md)**
These Orchestration activities have been deprecated.
**Parent Topic:**[Classic Orchestration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/integrate-applications/orchestration/r-orchestration.md)
| title | Activate Orchestration |
| description | The Orchestration \(com.snc.runbook\_automation\) plugin is available within a separate subscription from the rest of the ServiceNow platform. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/integrate-applications/orchestration/t\_ActivateOrchestration.html |
| release | brazil |
| product | Orchestration |
| classification | orchestration |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Classic OrchestrationWorkflow Data Fabric |