Parameters for the Queue connector methods

---
title: Parameters for the Queue connector methods
description: Learn about the various parameters for the Queue connector methods in RPA Desktop Design Studio.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/integrate-applications/queue-connector-method-parameters.html
release: brazil
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [Queue, RPA Hub, Automation components, RPA Desktop Design Studio, Robotic Process Automation \(RPA\) Hub, Workflow Data Fabric]
---

# Parameters for the Queue connector methods

Learn about the various parameters for the Queue connector methods in RPA Desktop Design Studio.

<table id="table_xtx_rgh_srb"><thead><tr><th>

Parameter name

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Name

</td><td>

Name of the work item. The name is recorded under the Name column in the Work Items tab in the RPA Hub.By default, all queue item names are unique. However, you can create duplicates by clearing the **Is Work Item Name Unique** check box on the Queue form. For more information, see, [Queue form in RPA Hub](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/integrate-applications/queue-form.md).

 After creation, you can find the work item under the **Work Items** tab of the queue, in RPA Hub.

</td></tr><tr><td>

Type

</td><td>

The type of the work item. For example, for an accounting system queue, savings and current are types of accounts.

To configure the input field, see [Configure port properties](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/integrate-applications/configure-input-port-properties.md).

</td></tr><tr><td>

Priority

</td><td>

Priority of execution:-   **Critical**
-   **High**
-   **Medium**
-   **Low**

The assigned robot executes the bot process as per the defined priority in the work queue. The default priority is always **High**.

</td></tr><tr><td>

Stage

</td><td>

Stage of the work item. Custom field to maintain different stages of the transaction.

</td></tr><tr><td>

SLA

</td><td>

Service Level Agreement \(SLA\) of the work item completion.

</td></tr><tr><td>

WorkItemId

</td><td>

Unique work item ID generated by the system.

</td></tr><tr><td>

IsNameExists

</td><td>

Boolean response to whether a duplicate work item exists.

</td></tr><tr><td>

RequestContent

</td><td>

String content for the work item.

</td></tr><tr><td>

Limit

</td><td>

The maximum number of items the method will get. By default, the method gets 20 work items which you can increase up to 100.

</td></tr><tr><td>

TotalCount

</td><td>

Total count of the work items retrieved from the queue.

</td></tr><tr><td>

Status

</td><td>

Status of the work item for the robot to select.By default, the status of the work item is always **Pending**.

</td></tr><tr><td>

ReleaseMode

</td><td>

Whether the work item is released or still locked for the robot after execution. Types of release modes:-   Release
-   Lock

</td></tr><tr><td>

Return

</td><td>

Boolean response on whether the work item is released.

</td></tr><tr><td>

Exception Type

</td><td>

Type of the exception:-   **Application** - For example, if an issue persists with an associated application such as SAP.
-   **Business** - For example, if an issue requires a manual intervention to fix it.

 The auto retry functionality retries the work items based on the exception type.

 If the **Exception Type** field is **Application**, then the work item is auto retried.

</td></tr></tbody>
</table>## Enter inputs for parameters

To enter inputs for the parameters, see [Configure port properties](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/integrate-applications/configure-input-port-properties.md).

**Parent Topic:**[Queue](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/integrate-applications/queue-connector.md)