Turn on the RPA bot generation skill

task brazil Updated Sep 10, 2026 1 min read turn-rpa-bot-generation-skill.md
Raw file servicenow.com

Turn on the Robotic Process Automation (RPA) bot generation skill to use generative AI to create automations, activities, and automation logic additions from text instructions and preview options.

Before you begin

  • Install the ServiceNow Otto for RPA Hub application to add the generative AI capability. For more information, see Install ServiceNow Otto for RPA Hub.
  • Perform these steps in your ServiceNow instance.
  • Ensure that the AI Search application is enabled on your instance by navigating to All > AI Search > AI Search Status. If AI search is not enabled, select Request AI Search.
  • Role required: sn_nowassist_admin.nsa_admin or sn_skill_builder.admin

About this task

Important: The ServiceNow Otto for RPA Hub requires a separate subscription to ServiceNow Otto for Creator.

Procedure

  1. Navigate to All > AI Admin Hub > AI Skills.

  2. In the workflow list, select Creator.

  3. On the RPA bot generation card, select Turn on.

    You view a dialog box with the message "Successfully activated".

  4. On the Successfully activated dialog box, select Back to skills.

  5. On the RPA bot generation card, verify that the RPA bot generation skill is activated.

Result

The following example shows that the RPA bot generation card displays the skill as active.

[Omitted image "rpa-bot-generation-skill-activated.png"] Alt text: RPA bot generation card that displays the skill as active.

What to do next

After activating the RPA bot generation skill, RPA Desktop Design Studio users must relaunch the RPA Desktop Design Studio application to apply the modified settings.

Related topics

Robotic Process Automation (RPA) bot generation skill

Keywords Now Assistgenerative AI
Search documentation
Search document titles and file paths on the brazil branch