Use the DownloadAttachment component

task brazil Updated Sep 10, 2026 1 min read use-rpahub-attachments-downloadattachment.md
Raw file servicenow.com

Download the attachments from the ServiceNow table record to the local drive by using the DownloadAttachment component in the RPA Desktop Design Studio.

Before you begin

You must have access to the ServiceNow table record.

Role required: none

About this task

The maximum size of the attachments is 1024 MB.

You can configure the properties for the DownloadAttachment component. For more information about these properties, see Properties of the Attachment components.

Procedure

  1. In the Toolbox pane, navigate to ServiceNow > Attachments.

  2. Drag the DownloadAttachment component to the Design surface.

  3. To configure the input fields, see Configure port properties.

  4. Connect the data and control ports of the DownloadAttachment component to the corresponding ports of the other components.

Port name

Purpose of connection

Data Port type

Data type

attachmentSysID

The sys ID of the record that has the attachment. You can pass this value from a previously executed component.You can get the sys ID of a record following these steps:

  1. Select the record in the connected ServiceNow instance and right-click the header bar.
  2. Select Copy URL.
  3. In the URL, you can find the sys ID after the parameter sys_id=. For example, 9d385017c611228701d22104cc95c371.

Data In

String

folderPath

The path in the local drive where the attachment will be downloaded.

Data In

String

Overwrite

Returns a true or false value that indicates whether the file was successfully downloaded. If the download location already has a file with the same name, the operation fails.

Data In

Boolean

Return

Returns the details of the downloaded file as an object and passes it to another component.

Data Out

Boolean

5. To test the component, under the **DESIGN** tab, click **Run**.

Parent Topic:Attachments

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