Add an MCP Server with Connection and Credential Alias

task brazil Updated Sep 10, 2026 1 min read add-mcp-server-others.md
Raw file servicenow.com

Add an MCP Server by selecting a Connection and Credential Alias record.

Before you begin

  • Role required: sn_mcp_client.admin

  • Verify that you have a Connection and Credential alias record created before adding an MCP Server with Others as the option.

    For more information, see Create a Connection & Credential alias.

About this task

To use authentication methods not supported in MCP Server, use the Connection and Credential Alias method. Create the alias manually and then update it in the MCP Server. For OAuth-based authentication, first create the OAuth entity profile. Then create the Connection and Credential Alias. For other authentication methods like API Key, Basic Auth, AWS Credentials, or SSH Credentials, create the connection and credential alias directly.

Procedure

  1. Navigate to All > AI Agent Studio > Settings > Manage Model Contextual Protocol (MCP) Servers.

  2. Select View against MCP Servers.

  3. On the Model Context Protocol Server page, select New.

  4. On the form, fill in the fields.

    [Omitted image "add-mcp-server-other.png"] Alt text: Adding an MCP Server in AI Agent Studio with a Connection and credential alias record.

Field

Description

Name

Name for your MCP Server.

Authentication Type

The authentication type with which you want to add your MCP Server.Select Others.

Connection and credential alias

Select a Connection and credential alias record to map with your MCP Server.

5. Select **Add**.
You're redirected to the Model Context Protocol Server Console record to authenticate the MCP server for adding an MCP tool to an AI agent.
  1. Select Save and continue to complete filling the Server details, Access rules, and Tools.

  2. Verify the Server details.

    The Server name, Connection Alias, and Application fields are auto-populated with the information from previous steps. Additionally, you can provide a description for the server.

  3. Define Security controls for the MCP Servers.

    For more information, see Define security controls for MCP Servers.

  4. Define the Tools for the Model Context Protocol Sever.

    You can configure the MCP tools in the Assistant Designer. For more information see .

  5. Select Save.

    Note: On the Model Context Protocol Server Console record, you will see a warning that server requires authentication. Authenticate the MCP Server if you see the message requiring it.

Result

An MCP Server with the name you provided appears in the list of MCP Servers.

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