AI Gateway tab in AI Control Tower
concept brazil Updated Sep 10, 2026 1 min read ai-gateway-tab.md
Explore the AI Gateway tab in the AI Control Tower.
AI Gateway overview
Prerequisites
Role required: AI steward [sn_ai_governance.ai_steward]
The AI Gateway tab shows the metrics at the MCP (Model Context Protocol) server level, listing all connected MCP servers along with the total number of transactions for each server and its success rate.
The AI Gateway displays a comprehensive view of all MCP servers categorized into:
- Name
- Total transactions
- Success rate
Total transactions are all tool calls, calculated by MCP method equal, which is ("tools/call").
The success rate is the number of such transactions that have an HTTP status from 200 through 299 divided by the total.
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---
title: AI Gateway tab in AI Control Tower
description: Explore the AI Gateway tab in the AI Control Tower.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/intelligent-experiences/ai-control-tower/ai-gateway-tab.html
release: brazil
product: AI Control Tower
classification: ai-control-tower
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [AI Control Tower Home, AI Control Tower dashboard, Exploring AI Control Tower \(legacy\), AI Control Tower \(legacy\), Establishing AI governance, Enable AI Experiences]
---
# AI Gateway tab in AI Control Tower
Explore the AI Gateway tab in the AI Control Tower.
## AI Gateway overview
**Prerequisites**
Role required: AI steward \[sn\_ai\_governance.ai\_steward\]
The AI Gateway tab shows the metrics at the MCP \(Model Context Protocol\) server level, listing all connected MCP servers along with the total number of transactions for each server and its success rate.
The AI Gateway displays a comprehensive view of all MCP servers categorized into:
- Name
- Total transactions
- Success rate
Total transactions are all tool calls, calculated by MCP method equal, which is \("tools/call"\).
The success rate is the number of such transactions that have an HTTP status from 200 through 299 divided by the total.
| title | AI Gateway tab in AI Control Tower |
| description | Explore the AI Gateway tab in the AI Control Tower. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/intelligent-experiences/ai-control-tower/ai-gateway-tab.html |
| release | brazil |
| product | AI Control Tower |
| classification | ai-control-tower |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | AI Control Tower HomeAI Control Tower dashboardExploring AI Control Tower \(legacy\)AI Control Tower \(legacy\)Establishing AI governanceEnable AI Experiences |