Configure multi-instance management for AI Control Tower
Configuring Multi-Instance management for AI Control Tower.
Before you begin
Note: The feature is available on Yokohama release onwards.
This feature isn’t supported on Government Community Cloud (GCC) and on-premises instances.
Role required: AI Steward [sn_ai_governance.ai_steward]
About this task
Note: Make sure the plugin com.glide.mif.mtls is active. If it is not installed, contact Now Support to activate the plugin com.glide.mif.mtls for MIF features.
Procedure
-
Log in to the managed instance and navigate to All > Multi-Instance Management > Manager Instances.
The Manager Instances list view page appears.
-
Select New.
-
Select the Application: AI Control Tower Core.
-
Select the Manager Instance.
Note: The Approval field will show Awaiting Manager Confirmation.
-
Select Submit.
-
Log in to the valid prod instance (selected in the step 4) and navigate to Managed Instances.
A record will appear with the request status in auto-approved state. It gets auto-approved in 5 to 10 minutes.
-
Navigate to the Managed Instances tab on the Multi-instance Setup page to view all registered managed instances.
Result
Multi-instance management is configured for the AI Control Tower.
For more information about Trust configuration and Trust configuration management, see Cross-instance application trust configuration.
For more information about AI asset synchronization process, see Multi-instance Setup section under Exploring the AI Control Tower configurations.
---
title: Configure multi-instance management for AI Control Tower
description: Configuring Multi-Instance management for AI Control Tower.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/intelligent-experiences/ai-control-tower/configure-multi-instance-management-for-aict.html
release: brazil
product: AI Control Tower
classification: ai-control-tower
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [multi-instance management, AI governance workspace, instance configuration, manager instance]
breadcrumb: [Configuring AI Control Tower \(legacy\), AI Control Tower \(legacy\), Establishing AI governance, Enable AI Experiences]
---
# Configure multi-instance management for AI Control Tower
Configuring Multi-Instance management for AI Control Tower.
## Before you begin
**Note:** The feature is available on Yokohama release onwards.
This feature isn’t supported on Government Community Cloud \(GCC\) and on-premises instances.
Role required: AI Steward \[sn\_ai\_governance.ai\_steward\]
## About this task
**Note:** Make sure the plugin com.glide.mif.mtls is active. If it is not installed, contact Now Support to activate the plugin com.glide.mif.mtls for MIF features.
## Procedure
1. Log in to the managed instance and navigate to **All** > **Multi-Instance Management** > **Manager Instances**.
The Manager Instances list view page appears.
2. Select **New**.
3. Select the **Application**: AI Control Tower Core.
4. Select the **Manager Instance**.
**Note:** The **Approval** field will show Awaiting Manager Confirmation.
5. Select **Submit**.
6. Log in to the valid prod instance \(selected in the step 4\) and navigate to Managed Instances.
A record will appear with the request status in auto-approved state. It gets auto-approved in 5 to 10 minutes.
7. Navigate to the Managed Instances tab on the Multi-instance Setup page to view all registered managed instances.
## Result
Multi-instance management is configured for the AI Control Tower.
For more information about Trust configuration and Trust configuration management, see [Cross-instance application trust configuration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/platform-administration/grant-access-v2.md).
For more information about AI asset synchronization process, see [Multi-instance Setup](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/intelligent-experiences/ai-control-tower/multi-instance-management.md) section under Exploring the AI Control Tower configurations.
| title | Configure multi-instance management for AI Control Tower |
| description | Configuring Multi-Instance management for AI Control Tower. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/intelligent-experiences/ai-control-tower/configure-multi-instance-management-for-aict.html |
| release | brazil |
| product | AI Control Tower |
| classification | ai-control-tower |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| keywords | multi-instance managementAI governance workspaceinstance configurationmanager instance |
| breadcrumb | Configuring AI Control Tower \(legacy\)AI Control Tower \(legacy\)Establishing AI governanceEnable AI Experiences |