AI Gateway setup and Client Registration

task brazil Updated Sep 10, 2026 1 min read mcp-client-integration-of-copilot-studio-via-ai-gateway.md
Raw file servicenow.com

Setting up AI Gateway tab and creating MCP Client Registration.

Before you begin

Role required: sn_ai_governance.ai_steward

Procedure

  1. Navigate to AI assets > AI asset inventory > MCP servers.

  2. Select and open an approved MCP server.

  3. Navigate to the AI Gateway setup tab.

    If an AI steward wants to enable ServiceNow Agent Studio for the approved MCP server, they can create a new MCP Client integration.

  4. Select New under MCP Client integration.

  5. Enter the Name.

    Note: A redirect URL will be available after an agent is created and configured. The redirect URL is a callback point endpoint used during OAuth.

    The redirect URL for the MCP clients is unique to each:

    • AI Agent Studio: https://<instance_name>.service-now.com/oauth_redirect.do
    • Copilot studio: Unique to the tool or connection that you can create inside their Copilot agent.
    • Postman: https://oauth.pstmn.io/v1/browser-callback
    • Other platforms: Consult the platform's OAuth documentation
  6. Select Save.

Result

A connection to the MCP server is set up via AI Gateway.

Note: The Client ID and Client secret are automatically generated and available in the MCP server record. These credentials are used to authenticate the client when connecting to the Gateway.

To connect with Copilot Studio via AI Gateway, see Connecting with Microsoft Copilot Studio Via AI Gateway

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