Service Graph Connectors for AI Control Tower

concept brazil Updated Sep 10, 2026 1 min read service-graph-connectors-for-ai-control-tower.md
Raw file servicenow.com

You can use Service Graph Connectors (SGC)  to import and integrate third-party data into  CMDB  and non-CMDB  tables to create AI connections.

How SGC works

When you access third-party APIs, they return data. This data must be stored in ServiceNow tables. Before saving it, we should transform the data from its JSON format into our preferred format and then store it in ServiceNow tables.

Benefits of SGC

Lets explore some of the major benefits:

  • Gain trust in your CMDB data.
  • Minimize operational risk.
  • Minimize custom integrations.
  • Accelerate time to value.

To understand benefits and features of SGC in detail, see Service Graph Connectors

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