Addressing your AI action items

---
title: Addressing your AI action items
description: Track and act on the governance work and AI-generated recommendations that AI Control Tower surfaces for you in Activity Center.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/intelligent-experiences/aict-addressing-ai-action-items.html
release: brazil
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [Activity Center, action item]
breadcrumb: [AI Control Tower, Establishing AI governance, Enable AI Experiences]
---

# Addressing your AI action items

Track and act on the governance work and AI-generated recommendations that AI Control Tower surfaces for you in Activity Center.

Activity Center is the single workspace where AI Control Tower brings together everything that needs your attention: governance work assigned to you or your team, and AI-generated recommendations worth reviewing. Both sections save you from switching between asset records, dashboards, and email to find out what needs to happen next.

## Governance work

Lifecycle tasks, security tasks, requests, cases, risk assessments, issues, attestations, policy exceptions, and inquiries are routed to the people who own them, with a single view to track and resolve each one. For more information, see [Managing AI tasks and approvals in Activity Center](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/intelligent-experiences/aict-managing-tasks-and-approvals.md).

## AI-generated recommendations

When AI Control Tower detects an issue or an opportunity in your AI portfolio, it surfaces a recommendation with a resolution action attached. For more information, see [Resolving AI recommendations in Activity Center](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/intelligent-experiences/aict-resolving-ai-recommendations.md).