Add an Agent Client Collector \(ACC\) connection

task brazil Updated Sep 10, 2026 1 min read aict-configure-acc-cep.md

Block and unblock AI usage on managed devices by configuring Agent Client Collector (ACC) as a control enforcement point.

Before you begin

Confirm the following:

The Agent Client Collector (ACC) agent is deployed to the devices you want covered. For details, see Agent Client Collector.
Devices with the deployed ACC agent can connect to your ServiceNow instance through a MID server or a proxy.
If ACC is already installed and in use, confirm agents are reporting data on the ACC Agent health dashboard.

Role required: sn_ai_governance.ai_steward

About this task

Procedure

Navigate to All > AI Control Tower > Home > Settings > Integrations > Control enforcement points.
On the Available connectors tab, select ACC.
Enter a name for this connection.
Confirm the Domain field.
Select a Connection Alias.
Activate the connector by selecting Active.
Select Submit.

Result

The connection is created and appears on the Established connections tab.

What to do next

ACC is configured as a control enforcement point for explicit block policies. For details, see Create an Explicit Block policy.

Parent Topic:Configuring security connections

Keywords ServiceNow OttoAI Agentsgenerative AIagentic AIAgent Client CollectorACCcontrol enforcement pointPolicies

57 lines · 2.4 KB Wrap lines

---
title: Add an Agent Client Collector \(ACC\) connection
description: Block and unblock AI usage on managed devices by configuring Agent Client Collector \(ACC\) as a control enforcement point.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/intelligent-experiences/aict-configure-acc-cep.html
release: brazil
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [ServiceNow Otto, AI Agents, generative AI, agentic AI, Agent Client Collector, ACC, control enforcement point, Policies]
breadcrumb: [Configuring security connections, Configuring integrations, Configure, AI Control Tower, Establishing AI governance, Enable AI Experiences]
---

# Add an Agent Client Collector \(ACC\) connection

Block and unblock AI usage on managed devices by configuring Agent Client Collector \(ACC\) as a control enforcement point.

## Before you begin

Confirm the following:

-   The Agent Client Collector \(ACC\) agent is deployed to the devices you want covered. For details, see [Agent Client Collector](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/it-operations-management/acc-landing-page.md).
-   Devices with the deployed ACC agent can connect to your ServiceNow instance through a MID server or a proxy.
-   If ACC is already installed and in use, confirm agents are reporting data on the **ACC Agent health dashboard**.

Role required: sn\_ai\_governance.ai\_steward

## About this task

## Procedure

1.  Navigate to **All** &gt; **AI Control Tower** &gt; **Home** &gt; **Settings** &gt; **Integrations** &gt; **Control enforcement points**.

2.  On the **Available connectors** tab, select **ACC**.

3.  Enter a name for this connection.

4.  Confirm the **Domain** field.

5.  Select a **Connection Alias**.

6.  Activate the connector by selecting **Active**.

7.  Select **Submit**.


## Result

The connection is created and appears on the **Established connections** tab.

## What to do next

ACC is configured as a control enforcement point for explicit block policies. For details, see [Create an Explicit Block policy](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/intelligent-experiences/gov-pol-create-explicit-block-policy.md).

**Parent Topic:**[Configuring security connections](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/intelligent-experiences/aict-configuring-security-connections.md)