Edit a trace connection

task brazil Updated Sep 10, 2026 1 min read aict-edit-trace-connection.md
Raw file servicenow.com

Update the configuration of an established trace connection to change its credentials, collection frequency, MID Server, or other settings.

Before you begin

Role required: sn_ai_governance.ai_steward

Procedure

  1. Navigate to All > AI Control Tower > Home > Settings > Integrations > Traces.

  2. On the Established sub-tab, select the connection you want to update.

  3. Select Actions > Edit.

  4. On the form, update the fields as needed and select Save.

Result

The connection is updated. If the connection is active, AI Control Tower uses the new configuration at the next collection interval.

Parent Topic:Configuring trace connections

Keywords ServiceNow OttoAI Agentsgenerative AIagentic AI
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