Setup a Guardrail Service Provider

task brazil Updated Sep 10, 2026 1 min read configure-guardrail-model.md
Raw file servicenow.com

Select a guardrail service provider of your choice in AI Guardian to monitor and detect Now Assist interactions for harmful, offensive, and prompt injection content.

Before you begin

Role required: sn_nowassist_admin.nsa_admin

About this task

AI Guardian supports multiple guardrail service provider types to monitor and detect harmful content. Select a provider based on your organization's requirements. Only one provider can be active at a time.

Procedure

  1. Navigate to All > Now Assist Admin > Settings.

  2. Navigate to Now Assist Guardian > Guardrail service providers.

  3. In the Set default provider section, select a service provider from the list of guardrail service providers.

  4. Select Save and activate.

Result

The selected guardrail service provider monitors and evaluates all Now Assist interactions for harmful, offensive, or prompt injection content.

Parent Topic:Configuring a Guardrail Service Provider

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