Delete a policy

task brazil Updated Sep 10, 2026 1 min read gov-pol-delete-policy.md
Raw file servicenow.com

Remove a policy you no longer need.

Before you begin

Role required: sn_ai_governance.ai_steward

About this task

A policy has no pause or disable state. You must delete the policy to end enforcement.

Procedure

  1. Navigate to All > AI Control Tower > Home > Govern > Policies.

  2. Find the policy you want to remove.

  3. In the More actions menu, select Delete.

  4. In the confirmation dialog box, select Delete policy.

    Deleting a policy can't be undone. Activity from the deleted policy stays available in the Enforcement activity tab.

Result

What happens next depends on the policy type.

  • Threat Response

    The policy stops responding to new detections. An agent it already took offline stays offline; reinstate it separately from Security. For details, see Contain AI agents manually using kill switch protocol.

  • Explicit Block

    Access is restored at every enforcement point the policy applied to.

Keywords ServiceNow OttoAI Agentsgenerative AIagentic AIPoliciesExplicit BlockThreat Responsedelete
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