Edit a rule in an Arc policy

task brazil Updated Oct 22, 2026 1 min read gov-pol-edit-arc-policy-rule.md
Raw file servicenow.com

Adjust how an existing ServiceNow Arc rule behaves, such as a gate mode, a pattern's priority, or a network destination, without recreating it.

Before you begin

Role required: sn_ai_governance.ai_steward and sn_app_arc.admin

About this task

Editing a shared rule changes it for every policy that links it. To change a shared rule for one policy only, create a rule on the policy instead, and then remove the shared one from it.

The Active and Approval gate options on a connector scope are the exception. They belong to the current policy only.

You can't edit rules in the default Arc policy.

Procedure

  1. Navigate to All > AI Control Tower > Home > Govern > Policies > Arc policies.

  2. Select the policy that contains the rule.

  3. Select the tab for the type of rule.

    To reach Sandbox rules, Connector scopes, or Capability overrides, select More first.

  4. Select the rule's name.

    The rule opens in a read-only side panel.

  5. Select Edit.

  6. Update the rule as needed.

  7. Select Save.

Result

The updated rule reaches the users of every policy that links the rule at their next policy sync.

Keywords ServiceNow OttoAI Agentsgenerative AIagentic AIedit arc policy ruleedit tool gateedit approval patternarc policies
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