Jamf application targets addition AI agent

reference brazil Updated Oct 5, 2026 2 min read inth-csdv2-jamf-application-targets-addition-ai-agent.md
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This AI agent adds static groups as targets to computer or mobile device applications in Jamf. It identifies the group and application, checks whether the group is already a target, confirms the request with the user, and reports the result.

Workflow

The agent helps the user target a computer or mobile device application in Jamf to a static group.

  1. Ask the user for the group type and, if it can't be inferred, whether the application is a computer or mobile device application.
  2. Ask for the group name or ID.
  3. Look up the group by name and, if several match, ask the user to choose the correct one.
  4. Ask for the application name or ID.
  5. Look up the application by name and, if several match, ask the user to choose the correct one.
  6. Check whether the group is already a target of the application and, if it is, tell the user that no change is needed.
  7. Ask the user to confirm the request.
  8. Add the group as a target of the application and report the result, or explain any error that occurred.

Field

Description

Allow third party to access this AI agent

When enabled, third-party AI agents can use this agent. This value is off (false) by default. This setting is defined in the AI Agent configs [sn_aia_agent_config] table on the External discoverable field.

Allow AI specialists to access this AI agent

When enabled, AI specialists can use this agent. This value is off (false) by default. When set to true, more configuration options for tools become available so that an AI specialist can map inputs and response templates to tool outputs. This setting is defined in the AI Agent configs [sn_aia_agent_config] table on the Specialist enabled field.

Manage long-term memory

When enabled, all previous user interactions are used as context for the LLM. This value is off (false) by default. This setting is defined by the sn_aia.ltm.enable_long_term_memory system property. For more information, see ServiceNow Otto AI agents reference.

Tools

  • Scripts

Look up Computer Application by Name

Look up Mobile Device Application by Name

Look up Static Computer Group by Name

Look up Static Mobile Device Group by Name

Look up Static User Group by Name

  • Subflows

Add Target Group to Application

Look up Application Scope

Allowed user roles The specific user roles that can access this AI agent.

sn_csd.CSD Admin

Data access roles The specific user identity roles that determine which data the AI agent can access and what actions it can take.

sn_csd.CSD Admin

Triggers

Optional. None defined by default. An admin can specify triggers if desired. For more information, see Add a trigger to an AI agent.

Channels

Configure an assistant for Virtual Agent or ServiceNow Otto panel using Assistant Designer.

Used in agentic workflows

Jamf Group Management Agentic Team

**Parent Topic:**[Client Software Distribution 2.0 AI agents](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/intelligent-experiences/inth-csdv2-ai-agents-overview.md)

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Client Software Distribution 2.0 application

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