Smartsheet cell history AI agent

reference brazil Updated Sep 30, 2026 1 min read inth-smartsheet-smartsheet-cell-history-ai-agent.md
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This AI agent retrieves the history of a Smartsheet cell so that users can see how its value changed over time.

Workflow

The agent helps the user review the change history of a cell in Smartsheet.

  1. Ask the user what they want to do and collect the details the action needs, such as the sheet ID, row ID, and column ID.
  2. Look up the history of the specified cell.
  3. Present the cell history to the user.
  4. Report the outcome to the user, including details of any error.

Field

Description

Allow third party to access this AI agent

When enabled, third-party AI agents can use this agent. This value is off (false) by default. This setting is defined in the AI Agent configs [sn_aia_agent_config] table on the External discoverable field.

Allow AI specialists to access this AI agent

When enabled, AI specialists can use this agent. This value is off (false) by default. When set to true, more configuration options for tools become available so that an AI specialist can map inputs and response templates to tool outputs. This setting is defined in the AI Agent configs [sn_aia_agent_config] table on the Specialist enabled field.

Manage long-term memory

When enabled, all previous user interactions are used as context for the LLM. This value is off (false) by default. This setting is defined by the sn_aia.ltm.enable_long_term_memory system property. For more information, see ServiceNow Otto AI agents reference.

Tools

  • Flow Action

Look up Cell History Stream

Allowed user roles The specific user roles that can access this AI agent.

snc_internal

Data access roles The specific user identity roles that determine which data the AI agent can access and what actions it can take.

snc_internal

Triggers

Optional. None defined by default. An admin can specify triggers if desired. For more information, see Add a trigger to an AI agent.

Channels

Configure an assistant for Virtual Agent or ServiceNow Otto panel using Assistant Designer.

Used in agentic workflows

Not applicable.

**Parent Topic:**[Smartsheet Spoke AI agents](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/brazil/markdown/intelligent-experiences/inth-smartsheet-ai-agents-overview.md)

Related topics

Smartsheet Spoke

Integration Hub spokes

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