Edit an AI agent from an automation opportunity \(Next Experience UI\)

task brazil Updated Oct 2, 2026 2 min read now-assist-center-edit-opportunity-agent.md
Raw file servicenow.com

Edit a custom AI agent that was created for an automation opportunity.

Important: Lux is the new user experience for AI Admin Center. For more information on the Lux experience, see AI Admin Center user experience (Lux UI).

The Next Experience AI Admin Center workspace is being prepared for future deprecation and will no longer be supported. For more information on the Next Experience UI, see AI Admin Center workspace (Next Experience UI).

In AI Admin Center version 6.1, the Next Experience and Lux user interfaces are both available.

Before you begin

An AI agent must be created for the automation opportunity. For more information, see Implement an automation opportunity from AI Admin Center (Next Experience UI).

Role required: sn_na_center.nac_admin

About this task

Follow these steps to edit a custom AI agent for an automation opportunity.

Note: This topic describes the AI Admin Center feature based on the Next Experience UI. If you're using the Lux user experience for AI Admin Center, see the Lux UI version of this topic.

Procedure

  1. Navigate to All > AI Admin Center > AI Admin Center (Legacy).

  2. In the Automation opportunities section of the home page, do one of the following.

    • Select Review opportunity in a card to view its details.
    • Select View all to view the complete list of automation opportunities and select an automation opportunity to view its details. The Resolution Steps tab opens showing the opportunity details.

    For more information on finding an automation opportunity, see View your automation opportunities (Next Experience UI).

  3. Select the AI Agents tab to view AI agents created from the automation opportunity.

    The page displays the agents created from the automation opportunity on the AI Agents tab.

    [Omitted image "ai-agent-advisor-opportunity-edit-agent-3.png"] Alt text: AI Agents tab on the resolution steps page showing the agents created for the automation opportunity.

  4. Select an AI agent to open it in Agent guided setup tab.

    The Agent guided setup tab opens showing the AI agent details.

    [Omitted image "now-assist-center-agent-advisor-opportunity-agent-setup-define.png"] Alt text: Guided setup of the AI agent.

  5. Edit the AI agent in the Agent guided setup tab using AI Agent Studio capabilities.

    Select Save and continue to progress through the forms.

    For more details on the guided setup forms, see Create an AI agent.

Parent Topic:AI Agent Advisor in AI Admin Center

Keywords AI Admin CenterNow Assist CenterAIAI setup
Search documentation
Search document titles and file paths on the brazil branch