Test access to an AI asset

task brazil Updated Sep 10, 2026 1 min read test-access-ai-asset.md
Raw file servicenow.com

Verify whether a user has access to an agentic AI asset - AI agent and agentic workflow.

Before you begin

Role required: admin

Procedure

  1. Navigate to All > AI Agent Studio > Agentic Solutions.

  2. Select an AI asset you want to test access to.

    You can test access to an AI agent and agentic workflow. Select one of them from the Agentic solution page.

  3. In the node map view or guided setup, select Run test.

  4. On the Run a test pop up, select Single test as the test type and choose a test objective from the auto-populated objectives.

  5. Select Run Single test.

  6. Review the test results.

    If there is a failed test due to ACL issues, you will see in the node map view, the reason for the failed test in the Chat window. In the Trace Log tab, you will see the test status along with the relevant links to understand more details about the failure:

    [Omitted image "test-access-ai-asset.png"] Alt text: The test access page of an AI asset in mode map view.

    • Select Access Analyzer: You can go to Access Analyzer for more details.

      This opens the Permission for Explain SLA page in Access Management, where you can see the access results for the executed AI asset.

    • Select Access rules: You can revisit the access rules for the selected AI asset.

Keywords Access analyzerTest access to AI asset
Search documentation
Search document titles and file paths on the brazil branch